LanceSoft, Inc. ยท 23 hours ago
Hardware QA Technician
LanceSoft, Inc. is seeking a Quality Assurance Tester II to work as a Software QA Field Technician. The role involves collaborating with customers and development teams to investigate issues, document testing results, and maintain the quality of the Freestyle fleet of dispensers.
Responsibilities
As a Software QA Field Technician you will work closely with Coca-Cola customers, software development teams, hardware teams, and product owners to investigate and triage issues in the field, reproduce issues in a lab environment, identify defect patterns, and document testing results all to maintain the highest quality of the Freestyle fleet of dispensers
Partner with customers and operations teams to analyze and evaluate field issues
Analyze logs and stack traces to assist development resources in defect debugging
Work closely with software and hardware development teams to identify root cause of field defects
Provide support on software release testing to understand new dispenser features and functionality
Provide support for innovation projects and engineering prototypes
Grow to be a subject matter expert of the software and dispenser functionality
Qualification
Required
Computer Science degree or equivalent engineering degree with three years of industry experience
Excellent knowledge of software development lifecycle, testing methodologies, and testing tools
Ability to triage problems, prioritize accordingly, and propose resolutions
Ability to work independently, raise issues and take corrective action
Detail oriented, analytical, and creative thinker with passion for quality processes
Fluent in software QA metrics, operations, and statistics
Strong interpersonal communication skills
Preferred
Field-experience troubleshooting issues and communicating with clients and customers
Ability to design and execute issue reproduction scenarios
Strong working knowledge of Linux, shell scripting, and unix command line tools
Strong working knowledge of Java and, at least, one other software language
Ability to use backend communication protocols such as APIs and web services
Knowledge of version control systems such as GIT or similar tools
Experience working in a mixed software and hardware environment
Benefits
Laptop will be provided
Traveling will be required to metro Atlanta. 25% monthly (expenses are reimbursed)
Company
LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
H1B Sponsorship
LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)
Funding
Current Stage
Late StageCompany data provided by crunchbase