Switchfast Technologies (Acquired by Ascend Technologies) · 16 hours ago
Systems Engineer
Little Rock, AR
Full-time
Onsite
Mid Level
$70K/yr - $75K/yr
3+ years expSwitchfast Technologies, now a part of Ascend Technologies, is looking for an experienced Systems Engineer to provide client-facing support in enterprise environments. The role involves troubleshooting, implementing, and optimizing systems solutions to enhance clients' operations.
Business DevelopmentConsultingInformation Technology
Responsibilities
Design, install, configure, and support systems technologies including servers, storage, Active Directory topologies
Provide consulting to client-base on integration of new technologies into existing infrastructure
Work with various engineering teams within Ascend to implement advanced business solutions to meet customer needs in critical environments
Work efficiently to track hours against client agreements, delegating work as appropriate and maintaining agreement profitability
Report to team leads with work progress on a regular basis as required
Manage client tickets and provide detailed documentation to required parties
Participate in provided technical training and mentorship opportunities
Participate in all required activities as scheduled by leadership
Qualification
Required
High School diploma or GED equivalent required
Strong Intune with mobile device experience
Strong MFA and/or Single-SignOn
3 - 4 years of Systems Engineering
3 - 4 years of hands-on experience with M365
Knowledge of MS Windows Server Platforms and Desktop Operating Systems
Experience developing and maintaining systems documentation
Experience with change management, product lifecycles, and customer service
Preferred
Bachelor's degree in information systems/computer science or 1+ years applicable help desk role preferred
Experience with a Managed Service Provider (MSP) is a plus
Must have strong verbal, written, and interpersonal communication skills
Ability to obtain and maintain industry standard professional-level certifications such as below:
Cloud solutions: M365, Azure, AWS
Virtualization: VMware, Citrix, Hyper-V
Converged and Hyper-Converged Infrastructure
Microsoft: Windows Server, MCSA
Benefits
Health, dental, and vision insurance
Retirement savings options
Flexible time off (FTO)
Professional development opportunities
Company
Switchfast Technologies (Acquired by Ascend Technologies)
Switchfast Technologies was acquired by Ascend Technologies in May 2021.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-05-04Acquired
Company data provided by crunchbase