Data Clean · 6 days ago
Business Development Manager
Promera Solutions is a leading provider of critical environment management solutions for mission critical environments. As a Business Development Manager, you will be responsible for growing and maintaining client relationships, expanding existing contracts, and acquiring new clients while ensuring exceptional customer experiences and driving business growth.
Data CenterDatabaseProfessional Services
Responsibilities
Partner with the Customer Support Manager to develop and renew existing accounts, ensuring retention and growth
Identify and pursue expansion opportunities for additional services, new locations, or products
Address client concerns promptly to secure renewals, expansions, and new business
Maintain strong, ongoing communication with clients to nurture relationships and support satisfaction
Present regular updates to the management team on renewal and expansion activities
Meet or exceed KPIs and monthly benchmarks for calls, emails, meetings, proposals, contract expansions, and renewals
Create and execute strategic sales plans based on territory, segment, operational capabilities, and company goals
Adjust sales presentations through effective discovery of client needs and goals
Monitor competitive activity and market trends to inform sales strategy and positioning
Collaborate closely with Operations and Support Teams on pricing, scope of work, scheduling, and client-specific requirements
Work with the Billing Team to gather invoicing instructions, manage pay applications, and ensure accurate, timely billing
Coordinate with HUB to provide clients with insurance documents (COIs) as needed
Support internal month-end cleanup and follow-up on unresolved or unscheduled service items
Log all sales activity, proposals, and results in CRM (Pipedrive) to ensure accurate pipeline tracking
Enter service and scheduling information into systems and schedule future tasks for your CSM partner
Run Renewal and Potential Sales Reports at least two months in advance to facilitate timely renewals
Upload contracts/POs to Pipedrive and maintain accurate account documentation
Gather technician-generated upsell opportunities and work with the Customer Support Manager to close deals
Provide operational support such as crew names, service reminders, and satisfaction surveys to clients
Familiarize yourself with and manage client-specific platforms such as Corrigo, Procore, Ariba, etc
Qualification
Required
Experience in business development or sales, preferably in a related industry
Strong communication and interpersonal skills to build and maintain client relationships
Ability to identify and pursue expansion opportunities
Proven track record of meeting or exceeding KPIs and sales targets
Experience with CRM systems, specifically Pipedrive
Ability to create and execute strategic sales plans
Strong analytical skills to monitor competitive activity and market trends
Experience collaborating with cross-functional teams
Ability to manage multiple tasks and prioritize effectively
Familiarity with client-specific platforms such as Corrigo, Procore, Ariba, etc
Company
Data Clean
Promera, formerly Data Clean, delivers technical solutions for digital and controlled environments, including data centers and cleanrooms.
Funding
Current Stage
Growth StageTotal Funding
unknown2022-11-08Acquired
Recent News
2025-02-25
2024-12-18
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