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Fortune Brands Innovations · 3 days ago

Supervisor, People Services

Deerfield, IL

Full-time

Hybrid

Mid, Senior Level

$70K/yr - $110K/yr

3+ years exp

Fortune Brands Innovations, Inc. is an industry-leading home, security and digital products company. The People Services Supervisor leads a team responsible for delivering exceptional HR support, overseeing onboarding processes, and ensuring positive associate experiences while driving process improvements in HR service delivery.

Consumer GoodsSecurity

Responsibilities

Lead and develop a team of five People Services Specialists supporting applicants, future associates, associates, and the HR COEs

Provide feedback, coaching, and guidance to ensure team alignment and performance

Serve as an escalation point for complex onboarding, pre-employment, and AskHR inquiries

Oversee requisition and offer letter creation, pre-employment screening, and onboarding processes

Evaluate and develop continual improvements to the onboarding structure and rotational ownership model

Partner with COEs to update onboarding materials semi-annually

Oversee execution of HR programs including Tuition Reimbursement, Relocation, Referrals, employee recognition, and HR intranet content updates

Monitor compliance for I-9 and E-Verify processes; develop and maintain governance standards

Monitor AskHR (Jira) dashboards and responses; identify trends and drive efficiency improvements

Ensure Tier 1 SOPs, working documents, and SmartSheets are accurate and updated

Partner with HR Managers, COEs, and other support teams to identify and deliver process improvements and minimize escalations

Ensure SLAs are met across Tier 1 activities

Support, lead and/or oversee special projects as assigned

Qualification

HR Operations experiencePeople managementHR program administrationWorkdaySmart RecruitersJiraCompliance knowledgeMicrosoft Office SuiteCoachingCloud-based file sharingServiceNowPHR certificationSHRM-CP certificationAttention to detailCommunication skillsProblem-solving skills

Required

A minimum of 3 years of HR experience, preferably within HR Operations in a shared services delivery model

A minimum of 1 year of experience as a direct people manager with demonstrated ability to effectively lead others – including providing coaching, feedback and development

Strong knowledge of core HR processes and HR program administration

Intermediate to advanced skills with HR systems (Workday, Smart Recruiters, and/or Smartsheet or similar), Microsoft Office Suite, and cloud-based filesharing platforms (Box, SmartSheet)

Familiarity with compliance requirements (Examples: I-9 and E-Verify)

Excellent communication and problem-solving skills

Strong attention to detail and ability to prioritize in a fast-paced, evolving organization