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Zurich Insurance · 14 hours ago

RCIS Field Service Representative

Will County, IL

Full-time

Hybrid

Mid, Senior Level

$87K/yr - $143K/yr

6+ years exp

Zurich Insurance is one of the nation’s largest crop insurance providers, offering risk management protection through a network of trained agents. They are seeking a Crop Field Service Representative to manage accounts and deliver profitable growth by enhancing customer experiences and training agents on products.

Financial ServicesInsuranceProductivity Tools

Comp. & Benefits

No H1B

Responsibilities

Delivers profitable growth through selling a broad and differentiated suite of solutions in a unified way and manage the existing portfolio

Develops intimate knowledge of agent’s business model and proposition, and creates a business plan which optimizes identified opportunities that align with our growth strategies

Leads and manages holistic agent and customer value propositions to deliver profitable growth

Retain business and grow market share in assigned territory by providing an enhanced customer experience for RCIS agents

Educate agents on RCIS products and provide consultation on how to more effectively market RCIS products to their customers and grow their business

Identify new or enhanced products and services that will assist agencies in maintaining and growing their business with RCIS

Identify training needs and take a lead role in training agents on RCIS products and software. Coordinate and present at agent training meetings

Identify and analyze processing & servicing issues, make recommendations for solutions and collaborate with applicable departments to drive toward resolution

Ensure that agents are complying with all regulatory requirements related to processing their business, working with other departments to establish quality control processes as needed

Provide subject matter expertise and assist in the development of SOPs as appropriate

Qualification

Sales experienceInsurance industry experienceTraining coordinationCommunication skillsCustomer service

Required

Bachelors Degree and 6 or more years of experience in the Sales area OR

High School Diploma or Equivalent and 8 or more years of experience in the Sales area OR

Zurich Certified Insurance Apprentice including an Associate Degree and 6 or more years of experience in the Sales area

Preferred

Insurance industry experience

Strong verbal and written communication skills

Benefits

Competitive pay

Comprehensive benefits for employees and their families

Company

Zurich Insurance

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Zurich Insurance Group (Zurich) is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than 75 million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns.

Founded in 1872

Zürich, Zurich, CHE

10001+ employees