Scalence L.L.C. · 16 hours ago
Support Engineer – Live Events
Culver City, CA
Full-time
Onsite
Mid Level
$50/hr - $50/hr
3+ years expScalence L.L.C. is a company that develops technology environments and applications for clients. They are seeking a contractor to provide critical onsite support for high-profile live sporting events, ensuring a seamless end-user streaming experience.
Information Technology & Services
Responsibilities
Live Event Support: Provide technical support for live streaming sports and high-profile productions
Platform & Network Monitoring: Monitor the health of the live event platform, ensuring both inbound and outbound traffic is healthy and optimized for the end-user experience
Incident Management: Act as the onsite point of contact for troubleshooting video/audio issues under real-time pressure. Execute escalations and coordinate with partners/vendors
Transmission Check-ins: Assist in broadcast transmission check-ins and signal validation for remote productions
System Configuration: Work with operations teams to configure routing, intercoms, and broadcast equipment in real-time
Documentation: Create and update playbooks, author Root Cause Analysis (RCA) reports, and provide high-level summaries for outage reports
Technical Maintenance: Perform broadcast equipment installations, including basic wiring and electrical maintenance within the monitoring facility
Qualification
Required
3–5 years of experience in broadcast engineering, live production, or video transport
Proven track record supporting live sports workflows (e.g., MLS, F1, or similar high-stakes environments)
Strong understanding of network support, video transport technologies, and live encoding
Familiarity with Transport Stream signaling (SCTE-35, SCTE-224/ESNI)
Solid grasp of remote production engineering and broadcast hardware
Ability to provide clear updates during high-pressure incidents
Strong technical writing skills for incident logging and process improvement
Comfortable with a fluid schedule that changes weekly based on the global sports calendar
Benefits
Referral bonus up to $1000
Company
Scalence L.L.C.
In today’s dynamic and competitive market, success hinges on mastering three key areas: Data Intelligence, Business Resilience, and Digital Experience.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase