Regent University · 2 days ago
Financial Aid Counselor I
Virginia Beach, VA
Full-time
Onsite
New Grad, Entry LevelRegent University is seeking a Financial Aid Counselor I to support student-facing positions and manage a high volume of contacts in a call center environment. The role involves answering financial aid questions, maintaining knowledge of various financial programs, and providing exceptional service to students and internal customers.
Higher Education
Responsibilities
Answer simple and complex financial aid questions accurately and efficiently
Maintain an expert level knowledge base on federal, state, institutional, and external award programs
Stay current on other programs and policies that are important to students, such as admissions protocol, financial aid, international admissions, military affairs, and student housing
Provide extraordinary service to both internal and external customers within the organization
Successfully navigate internal organization structures in support of a ‘one-stop-shop’ student experience
Field a high volume of contacts relating to financial aid, payment plans, and account collections
Coordinates and participates in financial aid events
Qualification
Required
Bachelor's Degree or commensurate higher education experience required
Excellent verbal and written communication skills
Strong leadership skills
Commitment to Regent's core values of Excellence, Innovation, and Integrity
Benefits
Health, life and disability insurance
Flexible spending accounts
Tuition incentives
Fully vested retirement plans
Life and disability insurance options
Time off
And more
Company
Regent University
Regent University offers on-campus and online, graduate and undergraduate programs according to biblical principles.
Founded in 1977
1001-5000 employees
H1B Sponsorship
Regent University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (7)
2023 (1)
2022 (1)
2021 (2)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Randy Singer
Professor and Attorney in Residence
Recent News
The Virginian-Pilot
2025-03-01
2022-08-26
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