PDS Health · 1 hour ago
Specialist, Patient Payments Support & Service Orthodontics
Irving, TX
Full-time
Onsite
Entry Level
$18.60/hr - $24.40/hr
1+ years expPDS Health is looking for a Specialist in Patient Payments Support & Service to assist their dental offices and patients with payment inquiries and changes. The role involves processing payment plan modifications, ensuring accurate billing, and maintaining communication with customers and office staff.
DentalFitnessHealth CareWellness
Responsibilities
Accept incoming phone calls, tickets and forms, communicate effectively
Process changes to payment plans across multiple programs to coordinate accurately
Maintain working knowledge of the existing payment options available to assist in securing payment
Partner with field offices to assist in securing balances
Maintain working knowledge of the payment vendor and office ledger in order to solve complex payment and billing issues
Interface with customers by taking incoming calls in regards to payment if needed
Maintain appropriate standards of quality in phone calls and processing
Other duties as assigned
Qualification
Required
Equivalent to high school diploma or general education degree (GED)
1-3 years of related work experience required
Experience in a medical/dental setting and/or accounts receivable and collections
Preferred
Bi-lingual in English and Spanish
Strong computer skills and demonstrated competence in MS Office, Word, Excel software applications
Benefits
Medical, dental, and vision insurance
Paid time off
Tuition Reimbursement
401K
Paid time to volunteer in your local community
Company
PDS Health
Founded in 1994, PDS Health is a leading healthcare support organization that partners with dental and medical providers across the U.S., providing comprehensive business services that enable clinicians to focus on high-quality patient care.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
SMILE Health
2023-08-08Non Equity Assistance
Leadership Team
Stephen Thorne
Founder & CEO
Jeremy Jonckheere
Vice President, Strategic Payor Partnerships
Recent News
New Orleans CityBusiness
2025-09-03
Company data provided by crunchbase