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Suburban Propane · 17 hours ago

Part-Time Customer Relations Specialist

United States

Part-time

Remote

Mid Level

$18.12/hr - $22.64/hr

3+ years exp

Suburban Propane is a nationwide distributor of propane and related products, and they are seeking a Customer Relations Specialist to support excellent customer service and retention. The role involves handling inbound and outbound sales and service related calls, resolving issues, and maintaining accurate customer records.

EnergyFuelRenewable Energy

Responsibilities

Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times

Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service

Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities

Present a professional, confident and enthusiastic image to develop trusting relationships with all customers

Effectively manage customer account data which includes setting up new accounts and maintaining related data