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Mobile Loaves & Fishes · 1 day ago

Director of People

Austin, TX

Full-time

Onsite

Director/Executive

15+ years exp

Mobile Loaves & Fishes (MLF) is a social outreach ministry focused on empowering communities to support the homeless. The Director of People will provide strategic leadership for HR functions, fostering a people-centered organization while collaborating with senior leaders to drive growth and engagement initiatives.

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Culture & Values

Responsibilities

Provide oversight and strategic leadership for all core HR functions, including payroll, benefits administration, HRIS systems, employment policies, and workplace safety

Lead and support MLF's People Team in a collaborative and relational manner, working closely with People Team leaders to ensure alignment, employee support, and excellence across all people-related operations

Develop and manage the People department's annual budget, ensuring alignment with organizational goals and efficient use of resources

Ensure people-related policies and systems are fair, legally compliant, and reflect the organization's vision and core values

Continuously evaluate and improve HR systems and workflows to support efficiency, data integrity, and a positive employee experience

Equip managers with practical tools and guidance to support their teams' development while empowering them to build strong, trust-based relationships

Collaborate with the Organizational Empowerment Team and cross-functional leaders to align HR practices with organizational development, employee growth, and engagement initiatives

Partner with Organizational Empowerment to support MLF's strategy for leadership development, management training, and coaching that strengthen capabilities across the organization-from frontline staff to senior leaders-supporting long-term growth and sustainability

Build strong relationships with senior leaders to co-create and implement strategies that drive organizational growth, scalability, and sustainability while fostering a healthy, high-performing, and values-driven culture

Provide strategic leadership and oversight for MLF's hiring strategy to attract and retain high-impact, vision-aligned talent

Partner with the recruiting team and hiring managers to create clear job descriptions, interview processes, and evaluation tools that identify diverse candidates with the skills, compassion, and experience to thrive in a trauma-informed, human services-focused environment dedicated to supporting individuals who have experienced homelessness

Oversee a welcoming, values-based onboarding experience that sets new hires up for long-term success and connection to the organization

Serve as a trusted advisor to staff and managers, ensuring fair, compassionate and legally-sound resolution of workplace concerns

Foster a workplace culture rooted in trust, transparency, and care, particularly in a trauma-informed context

In collaboration with the necessary MLF team members, provide guidance on and oversee implementation of internal communications to keep the entire staff appropriately informed on relevant news and other items impacting the organization

Develop and implement systems of support, recognition, and open communication that contribute to employee well-being and retention

Lead the development and ongoing management of MLF's compensation philosophy and structure to ensure pay equity, market alignment, and internal consistency across roles

Oversee the design and execution of comprehensive benefit offerings, including health, retirement plans, and additional employee programs

Partner with senior leadership to ensure compensation planning is sustainable and supports long-term organizational goals

Qualification

Human Resources ManagementOrganizational DevelopmentTalent AcquisitionTrauma-Informed LeadershipStrategic LeadershipBudget ManagementHRIS SystemsEmotional IntelligenceConflict ResolutionTeam-Centered CollaborationSupportive CommunicationBachelor's DegreeMaster's DegreeSHRM-SCP CertificationSPHR CertificationAdaptabilityFlexibilityWise Decision-Making

Required

Bachelor's degree in Human Resources, Organizational Development, Psychology, Business Administration, or a related field

Minimum of 15 years of progressive experience in human resources, people operations, or organizational development

At least 7 years in a senior leadership role with strategic responsibility for HR, organizational effectiveness, or related people functions

Proven track record of leading people initiatives in for-profit, mission-driven and/or non-profit environments

Experience working in trauma-informed, growing workplaces and leading with a people-first approach

Strong background in partnering with executive teams and cross-functional groups to build and sustain healthy organizational culture

Emotional Intelligence: Ability to remain calm and composed under pressure, offering thoughtful guidance and maintaining emotional balance in challenging situations

Trauma-Informed Leadership: Deep understanding of the impact of trauma on individuals and teams, with the ability to lead with empathy, sensitivity, and support in a trauma-aware work environment

Adaptability and Flexibility: Skilled in adjusting to changing circumstances and responding to the evolving needs of the team and organization with agility and thoughtfulness

Conflict Resolution: Expertise in managing and resolving conflicts with a calm, solution-oriented approach, ensuring the well-being of all parties involved and fostering a supportive work atmosphere

Wise Decision-Making: Proven ability to make sound, well-considered decisions, especially in complex or emotionally charged situations, balancing both immediate needs and long-term goals

Supportive Communication: Strong listening skills and the ability to communicate thoughtfully and respectfully, creating an environment of trust, openness, and psychological safety

Team-Centered Collaboration: Skilled in fostering a collaborative, inclusive environment where all team members' perspectives are heard, and collective wisdom is prioritized to promote learning and joint problem-solving

Preferred

Master's degree in Organizational Leadership, Human Resources Management, or a related discipline, or a demonstrated history of relevant leadership experience

Certifications such as SHRM-SCP, SPHR, or relevant coaching/facilitation credentials