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Lawn Doctor · 19 hours ago

Office Administrator

New Boston, TX

Full-time

Hybrid

New Grad, Entry Level

$15/hr - $20/hr

Lawn Doctor is a growing local franchise business seeking a dependable Office Administrator. The role involves handling customer interactions, maintaining records, and supporting the sales team to ensure customer satisfaction.

Health CareHome and GardenHome ServicesService Industry

Comp. & Benefits

Responsibilities

Take inbound calls from customers and prospective customers

Make outbound calls to follow up and ensure customer satisfaction

Compose and reply to customer and prospect emails

Assist sales team with selling services over the phone

Maintain accurate customer data records

Take payments and handle collections

Serve as first line of support for customer inquiries via various communication platforms

Maintain detailed records of customer accounts in CRM

Work closely with team to identify and resolve issues through effective problem solving techniques

Qualification

Customer interactionVerbal communicationWritten communicationComputer skillsAttention to detailCRM platformsDigital marketingMultitaskingProblem solvingPositive attitude