University of South Carolina · 19 hours ago
CRM Developer
Richland, SC
Full-time
Onsite
Entry Level
$49K/yr - $62K/yr
1+ years expThe University of South Carolina is transforming the lives of South Carolinians through its educational system. They are seeking a CRM Developer to develop and implement Technolutions Slate for the Office of Undergraduate Admissions, ensuring data integrity and enhancing student-centered customer service.
EducationHigher EducationSTEM Education
Responsibilities
Oversee day-to-day system maintenance (forms, events, rules, retention policies, data flow) to ensure efficient operation and resource optimization while meeting functional business requirements. Provide daily remote or on-site support for Slate users. Ensure data integrity of daily imports and exports via queries or admin tools; coordinate daily data clean-up processes for accuracy and error resolution; identify and resolve duplicate records. Respond to service tickets by internal and external user groups on topics including but not limited to form creation/modifications, application updates/mapping, query creation/modification and rule creation/modifications. Troubleshoot issues as they arise
Research and develop new or additional Slate enhancements that support business needs. Work with leadership team and Senior Assistant Director of Information Technology to implement enhancements. Continually enhance understanding of Slate by participating in Community Conversations, Slate Annual Summit, and/or Slate Labs
Assist in managing user permissions, user groups, and roles in Slate as it pertains to counselors and staff members. Create formal documentation of on/off boarding users for compliance
Collaborate with Marketing Technology unit to design, develop and maintain Slate portals to display user-specific information and self-service functionality in coordination with functional business needs
Develop system documentation related to upgrades, enhancements and projects. Assist with the creation and delivery of end user documentation and training
Participate in Undergraduate Admissions tasks to include, but not limited to: selectively review applications for admissions and make recommendations based on department policy, review applications for scholarships, and represent USC at on- and off-campus events. Participate in the management of, and strategic and tactical planning for, the Undergraduate Admissions Office. Responsible for co-supervising 1 student worker. Other duties as assigned
Qualification
Required
Requires a bachelor's degree in a job related field and 1 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience
Possess a valid driver's license and be able to operate a motor vehicle
Preferred
Bachelor's degree in Information Technology Systems or related field; or equivalency
Experience with Technolutions Slate or other Constituent Relationship Management (CRM) systems. Slate experience is preferred
Knowledge of third-party application platforms (e.g. Coalition, Common App)
Knowledge of admissions operations, cycle, policies, and support activities
Familiarity with data structure and data analytical tools
Familiarity with data integrations; Web Services, APIs, SFTPs
Familiarity with Python or SQL scripting
Familiarity with HTML, Liquid Markup or CSS
Benefits
Health and Life Insurance
Retirement Programs
Paid Tuition
Dependent Scholarships
Annual Leave
Sick Leave
13 Paid Holidays (including an extended December holiday)
Paid Parental Leave
Professional Development Opportunities
Company
University of South Carolina
The University of South Carolina is a research university providing research & education to its undergraduate and graduate students.
10001+ employees
H1B Sponsorship
University of South Carolina has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (53)
2024 (49)
2023 (54)
2022 (51)
2021 (32)
2020 (29)
Funding
Current Stage
Late StageTotal Funding
$5.36MKey Investors
American Heart AssociationU.S. Department of EducationJames S. McDonnell Foundation
2023-07-26Grant
2022-09-12Grant· $5.11M
2022-02-24Grant· $0.25M
Leadership Team
Scott Verzyl
Vice President For Enrollment Management and Dean of Undergraduate Admissions
Recent News
UPSTATE BUSINESS JOURNAL
2025-11-08
Company data provided by crunchbase