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TeleTracking · 21 hours ago

Senior Workflow Consultant

United States

Full-time

Remote

Mid, Senior Level

4+ years exp

TeleTracking is a company dedicated to improving healthcare by utilizing innovative technology and clinical expertise. The Senior Workflow Consultant will serve as a subject matter expert on patient flow, responsible for assessing workflows, designing efficiencies, and delivering improvements in productivity and patient experience.

Health CareInformation TechnologyTelecommunications

H1B Sponsor Likely

Responsibilities

Provide expert level patient flow consultation to health system executives, clinicians, and operational teams throughout project lifecycles, including post-delivery

Collect and analyze workflow data, assess organizational implementation readiness

Manage project deliverables, timelines, and stakeholder relationships in alignment with company policies

Facilitate detailed workflow design sessions with cross-functional teams, document process changes, and align training strategies with stakeholder needs

Translate process changes into system build configurations and settings

Conduct workflow validation sessions to evaluate organizational readiness for change

Serve as a key interface with senior client executives

Act as a subject matter expert for leadership, collaborating on process and software improvement initiatives

Mentor Workflow Consultants and Application Specialists

Qualification

Patient flow consultationWorkflow designStakeholder engagementLean Six Sigma certificationCapacity managementAnalytical proficiencyPublic speakingConflict resolutionGroup facilitationWritten communication

Required

Four or more years of hospital experience including two years designing and implementing workflows

At least two years in clinical, patient placement, or health system operation role

Minimum two years of client-facing experience with a strong understanding of client/vendor dynamics

Two or more years of experience leading stakeholder engagement initiatives

Experience leading organization change

Expert in capacity management and patient flow

Demonstrated ability to identify and communicate process improvements

Excellent conflict resolution and group facilitation skills

Proven ability to manage multiple projects and independently prioritize tasks

Ability to maintain composure under pressure and demonstrate a consistently positive attitude

Deep understanding of application reporting and alignment with client outcomes

Demonstrated analytical and technical proficiency including the ability to manage large data sets

Demonstrated expertise in designing complex health system workflows

Bachelor's degree in a healthcare or closely related field (clinical, operations, IT) is required

Valid driver's license and passport are required

Preferred

Exceptional communication skills including public speaking to client audiences preferred

Strong written communication skills with system documentation experience preferred

Lean Six Sigma certification is preferred

Benefits

Medical/dental/vision plans 100% paid for employees and family members without coverage, which start from day one!

Life and AD&D

Flexible Spending Accounts: Medical, Dependent Care, and Transportation

401 (k) Retirement Savings

Tuition Reimbursement

Military Paid Leave (up to 6 months of base salary while on military leave)

Paid Time Off

Paid parental leave

Company

TeleTracking

Glassdoor2.9

TeleTracking Passionate About Optimizing Hospital Operations & PatientFlow.

Founded in 1991

Pittsburgh, Pennsylvania, USA

201-500 employees

http://teletracking.com/

H1B Sponsorship

TeleTracking has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (11)

2024 (15)

2023 (8)

2022 (35)

2021 (38)

2020 (18)