Randstad Digital Americas ยท 10 hours ago
Director of Network Services
United States
Full-time
Remote
Director/Executive
$143K/yr - $202K/yr
10+ years expRandstad Digital Americas is a mission-driven healthcare organization seeking a Director of Network Services. This role is responsible for the strategic leadership, architecture, and operational oversight of the hospital system's enterprise-wide network infrastructure, ensuring high availability, performance, security, and compliance across all facilities and environments.
Information Technology & Services
Responsibilities
Develop and execute a comprehensive network strategy aligned with business objectives
Lead network modernization initiatives including SD-WAN, Zero Trust, cloud networking, automation, and observability
Lead large-scale lifecycle and innovation programs coordinating multiple vendors and teams operating in parallel
Collaborate with cross-functional leaders to align network services with digital transformation goals
Evaluate emerging technologies to improve reliability, security, and cost effectiveness
Lead through influence and service, removing barriers so teams can focus on patient-care outcomes
Provide executive oversight of Managed Service Providers (MSPs) responsible for network operations
Establish performance frameworks including SLAs, KPIs, scorecards, and service reviews
Hold MSPs accountable for incident response, problem management, change execution, and standards adherence
Partner with MSP leadership to drive automation, risk reduction, and service optimization
Ensure MSP delivery models scale to support concurrent lifecycle and modernization initiatives
Serve as a people-first, servant leader fostering trust, inclusion, and accountability
Build and sustain a high-performing network organization with clear expectations and outcomes
Coach and mentor leaders and engineers, developing both technical and leadership capability
Establish career paths, succession planning, and skills development programs
Develop teams capable of operating in matrixed, multi-vendor environments
Recognize and reinforce behaviors aligned with service excellence and patient-first outcomes
Own the network services budget ensuring cost efficiency and reliability
Govern complex vendor ecosystems including OEMs, integrators, MSPs, and carriers
Optimize contracts to maximize ROI while maintaining service quality
Drive automation and AI-enabled network operations to improve efficiency and resiliency
Qualification
Required
10+ years of enterprise networking experience with 5+ years in leadership roles
Proven experience leading large, multi-year lifecycle and innovation programs with multiple vendors
Demonstrated success building and sustaining high-performing technical teams
Expertise in SD-WAN, MPLS, cloud networking, and automation
Experience with Cisco, Aruba, Gigamon, Extreme Networks, and similar platforms
Familiarity with Palo Alto, Forescout, Fortinet, or equivalent security technologies
Knowledge of healthcare regulatory and security frameworks such as HIPAA and NIST
Bachelor's degree required; relevant certifications preferred
Preferred
Relevant certifications preferred
Benefits
Medical
Prescription
Dental
Vision
AD&D
Life insurance offerings
Short-term disability
401K plan
Company
Randstad Digital Americas
Randstad Digital is a trusted digital enablement partner that facilitates accelerated transformation for businesses by providing global talent, capacity, and solutions across specialized domains.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Graig Paglieri
CEO, Randstad Digital Americas
Pascal de Hesselle
SVP, Executive Client Partner - Technology, Media & Telecom
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