Monarch Communities® · 1 day ago
Compliance and Operations Coordinator
Monarch Communities is committed to making a meaningful impact on the lives of their residents. They are seeking a Compliance & Operations Coordinator to support regulatory compliance across the Business Office and Billing functions, ensuring documentation accuracy and adherence to training standards.
Elder CareHealth CareHome ServicesProperty DevelopmentProperty ManagementReal EstateResidential
Responsibilities
Conduct Relias training compliance audits to ensure training completion aligns with regulatory and internal requirements
Long Term Care corporate and resident responsibility overview – provide training for BOMs and EDs and ongoing support for claims management and AOB, if applicable
Review resident medical / level of care documentation to ensure billing alignment
Verify move-in, care level changes, and discharge documentation are complete and stored correctly
Provide spot audits of A/R and payer classification accuracy in Yardi
Assist in dashboard management for pending tasks and send out weekly reports
Administer updates and additions in Transworld and provide weekly and monthly reports on progress
Training for BOMs, lead concierges and Executive Directors as needed, travel required
Maintain and update the organization’s BOM Procedure Manual, ensuring version control
Verify training is completed for EDs, BOMs and Lead Concierge roles in Aspire University. Monitor training for additional deployments and manual updates across departments
Create and maintain checklists, job aids, audit tools, and reference guides to support clear and consistent workflows
Prepare compliance findings summaries and follow-up action plan lists for EDs and Regional Teams
Project management and additional support as requested in other departments
Qualification
Required
Associates degree or equivalent from a two-year college or technical school
Experience in Business Office Operations, HR Compliance, Long-Term Care Billing, Managed Medicaid, or Healthcare Operations
Strong organizational and documentation management skills
High attention to detail and ability to follow structured workflows
Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications
Benefits
Health Insurance: Medical/Rx, Dental, and Vision
Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability
Basic Life & Accidental Death & Dismemberment (AD&D) Insurance
FSA (Commuter/Parking)
Employee Assistance Program (EAP)
401(k) Retirement with Company Match
Paid Time Off (PTO) and Holidays
Tuition Reimbursement
Employee Referral Bonus
Resident Referral Bonus