Annie Aesthetic ยท 13 hours ago
Front Desk Receptionist
Annie Aesthetic is seeking a skilled Front Desk Receptionist to join their team at YOO Direct Health in Noblesville. The ideal candidate will ensure efficient operations and excellent customer service in a medical and aesthetic office, handling patient scheduling and various administrative duties.
Health Wellness & Fitness
Responsibilities
Greet patients with a warm and welcoming demeanor as they arrive at the office
Register new patients, update existing patient information, and verify insurance details
Schedule patient appointments and confirm upcoming appointments
Process patient payments for services and provide receipts as needed
Provide excellent customer service by addressing patient inquiries and concerns professionally, promptly, and to completion
Analyze patient accounts to accurately resolve customer questions and to anticipate and resolve potential future issues
Reply to patients timely and accurately for all forms of communication (phone, text, patient portal, email)
Ensure patients feel comfortable and cared for during their visit
Maintain a pleasant and organized waiting area
Monitor inventory of supplements, front office supplies, specialty testing kits, and bathroom supplies to ensure appropriate stock levels
Participate in ordering specialty testing kits as needed
Stock supplies and track incoming shipments to ensure proper storage and organization of inventory
Qualification
Required
High school diploma or equivalent
Certification in medical administration is a plus
Excellent communication and interpersonal skills
Strong organization skills
Strong administrative skills with the ability to multitask effectively
Ability to handle sensitive information with discretion and following HIPAA guidelines
Technical proficiency with office software such as Microsoft Office Suite
Experience with Electronic Health Records (EHR) systems and medical scheduling software
Problem solving and time management skills
Teamwork and adaptability in a quick environment
Ability to sit for extended periods and perform repetitive tasks
Ability to lift up to 20 pounds occasionally
Computer skills: 4 years
Preferred
Previous experience as a Front Desk Receptionist in a medical office
Benefits
401(k)
Employee discounts
Health Insurance
On-the-job training
Paid Time Off
Bonus Potential