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FirstLight Federal Credit Union · 1 day ago

Universal Experience Representative I

Lohman Branch - Las Cruces, NM 88011

Full-time

Hybrid

Entry Level

$17.77/hr - $22.21/hr

1+ years exp

FirstLight Federal Credit Union is seeking a Universal Experience Representative (UER) to assist members with their everyday banking needs. This role involves opening accounts, handling transactions, and providing financial education while building strong relationships and acting as trusted advisors.

Financial Services

Responsibilities

Helping members with everyday banking needs—such as opening accounts, handling transactions, and providing financial education—either in person or virtually

Build strong relationships, act as trusted advisors, and recommend solutions that save members time and money

Following policies and procedures

Qualification

Customer serviceFinancial institution experienceHigh School diplomaCommunication skillsProblem-solving skills

Required

High School diploma or equivalent

One (1) year financial institution experience or three (3) years of customer service experience for every year of financial institution experience required