Viva Senior Living · 1 week ago
Director of Sales
Monett, MO
Full-time
Onsite
Director/ExecutiveViva Senior Living is seeking a Sales and Marketing Director to lead the sales process for their community. The role involves managing community census, generating leads, and maintaining relationships with referral sources to ensure high occupancy rates.
Hospital & Health Care
Responsibilities
The Sales and Marketing Director is responsible for the sales process of the community. He or she manages community census by initiating and maintaining relations with community organizations, hospitals, and other referral sources to generate admissions to the community
The Sales and Marketing Director works closely with all levels of the organization to ensure the community’s image and reputation are stellar and works in line with company values to make the community the desired option for all prospective residents and their families
Achieve community census goals and annual budget projections. Specifically, generate leads, schedule tours, advance the sales process, and meet daily/weekly/monthly goals
Act as liaison between community and outside community
Work with local community agencies to generate a positive image and encourage referral activities
Participate in industry trade shows as appropriate
Develop strategies to maximize admissions, including daily contact with potential referral sources, including hospitals, physicians, insurers, case management companies and health care agencies
Schedule screenings of potential residents with Executive Director and/or Resident Care Director; conduct screenings if needed to determine level of care, services required, equipment needs and insurance coverage, as indicated
Coordinate admissions, if needed, with Executive Director and/or Resident Care Director
Be qualified to complete all admission paperwork
Learn and maintain understanding of current regulations governing the operations of assisted living facilities
Collect appropriate data to prepare and submit assigned monthly reports
Attend and participate in weekly admissions/operations meetings
Participate in quality improvement by identifying customer service issues and reporting these issues to the Executive Director
Continue appropriate education as approved by Executive Director
Be knowledgeable of and adhere to company and community policies and procedures; participate in safety, quality improvement, and infection control as assigned
Both advise and contribute to ensure community puts forth the best possible public image
Ability to drive a company vehicle (required driver)
Arrive to work at the scheduled time
Perform other related duties as required
Ensures that residents and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals’ needs and rights
Report any occupational exposures to blood, body fluids, infectious materials, and or hazardous chemicals in accordance with facility policy
Report work related injuries and illnesses immediately to your supervisor
As a condition of employment, complete all assigned training and skills competency
Participate in all life safety and emergency drills and trainings
Fulfill responsibilities as assigned during implementation or activation of the facility’s emergency plan
Assists with evacuation of residents in an emergency situation
Maintain confidentiality of Protected Health Information, including verbal, written and electronic communications
Report non-compliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel
Protect residents from abuse and cooperate with all investigations
Report any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents to supervisor and/or administrator
Report any retaliation or discrimination to the Human Resource Director and the Compliance Officer
Fulfill individual responsibility to report any suspicion of a crime to law enforcement and the state agency
Performs other duties as requested
Qualification
Required
Must possess, at a minimum, a high school diploma or a GED
Must be able to work well with peers in a congenial work environment, and above all, maintain the utmost compassion and dignity to the residents and adhere to the Resident Bill of Rights
In exigent circumstances, the employee may be subject to call back during emergency conditions (e.g., severe weather, evacuation, temporary staffing shortages, etc.)
Must adhere to Viva Senior Living's attendance policies and follow the terms and conditions of employment as set forth in the Employee Handbook
Must be able to read, write, speak, and understand English
Must maintain the highest standards in caring and servicing the needs of the residents and residents' family members and loves ones
Must adhere to all facility policies and procedures
Ability to drive a company vehicle (required driver)
Must provide annual verification of a negative TB skin test
Must be able to move intermittently throughout the workday
Must be able to cope with the mental and emotional stress of the position
Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met
Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination
Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and, at times, agitated residents
Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet
May be necessary to assist in the evacuation of residents during emergency situations
Company
Viva Senior Living
Find the extraordinary in the everyday.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase