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Ameristar Casino Hotel Vicksburg · 3 days ago

Casino Service Representative

Vicksburg, MS

Part-time

Onsite

New Grad, Entry Level

$12.50/hr - $12.50/hr

Ameristar Casino Hotel Vicksburg is a leading provider of integrated entertainment and gaming experiences. The Casino Service Representative will maintain guest service standards, handle company funds, and ensure a positive experience for guests while adhering to company policies and procedures.

Gambling & Casinos

Responsibilities

Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino

Adhere to established department and property policies and procedures regarding guest service standards

This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty

Assure the securing of company funds, provide accurate and courteous guest service

Redeem coins/tokens, cash checks, and supply information to guests

Maintain and assure the proper routing of the department’s paperwork

Responsible for the movement and protection of company funds. This includes repeated lifting up to 35 lb. and pushing/pulling 500 lb. cart

Maintain communication with all departments, Team Members and guests to ensure positive experiences

Maintain a high level of personal integrity and moral conduct free of questionable association

Be prepared to work in adverse conditions, over-time, nights, weekends and holidays

Obey the rules policies and procedures of Ameristar Casino Vicksburg and the department

Maintain uniform in order to present a neat, clean and professional appearance

May perform duties in any functional area of the Cage operations department, including but not limited to Cage banks

Provide an outlet of sales and redemption of coin and chips for internal and external guests (ex., general cashier, main bank, fill bank and jackpot/fill window)

Maintain a neat, safe and organized work Ameristar

Observe and follow all safety rules and regulations of Ameristar Casino Vicksburg

Implement and maintain a working knowledge of the Ameristar Casino Vicksburg, System of internal Controls and Star Service Standards as well as Federal Currency Transaction Reporting Laws as they pertain to casinos

All other duties as assigned

Qualification

Guest service skillsMoney handlingTen-key skillsData entry skillsMathematical skillsWork with interruptionsReadPrevious casino experienceWrite EnglishCommunication skillsOrganizational skills

Required

Ability to read, communicate, understand and write English

Ability to work with interruptions

Must have ten-key (calculator) skills

Must have good communication and guest service skills

Data entry/computer skills are required - Must be mathematically inclined

Must be able to stand for a minimum eight (8) hour shift

Maintain a positive attitude at all times, supporting the policies of Senior Management of the Casino

Adhere to established department and property policies and procedures regarding guest service standards

This is a uniformed position, which requires that team member's are in compliance with uniformed appearance standards while on duty

Assure the securing of company funds, provide accurate and courteous guest service

Redeem coins/tokens, cash checks, and supply information to guests

Maintain and assure the proper routing of the department's paperwork