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United Gaming, LLC. · 3 days ago

Field Service Technician

Augusta, GA

Full-time

Onsite

Entry Level

1+ years exp

United Gaming, LLC. is seeking a Field Service Technician responsible for the installation, maintenance, troubleshooting, and repair of gaming equipment at customer locations. The technician will manage service calls, ensure technical issues are resolved promptly, and maintain accurate documentation of all activities performed.

Gaming

H1B Sponsor Likely

Responsibilities

Respond quickly to service calls and perform repairs, maintenance, and installations of gaming equipment

Diagnose and resolve technical issues with gaming machines, systems, and related components

Prioritize daily calls based on urgency and location to maximize efficiency

Communicate clearly with dispatch and team members to stay aligned on schedules and priorities

Record all service activities, parts used, and equipment updates in the company system

Keep service vehicles stocked with the right tools and parts for on-the-spot repairs

Provide excellent on-site support and build strong relationships with store staff and customers

Follow all safety, security, and compliance procedures, including handling of cash, keys, and access cards

Assist with setup and testing of new gaming machines and related systems

Maintain a clean, organized service vehicle and always uphold company standards

Qualification

TroubleshootingElectronics repairTechnical trainingBasic software proficiencyCustomer serviceOrganizational skills

Required

High school diploma or equivalent required, technical or vocational training a plus

Strong troubleshooting, problem-solving, and organizational skills

Ability to read, understand, and follow written and verbal instructions

Comfortable using computers, mobile devices, and basic software (Windows, iOS, Android)

Must be at least 21 years of age and able to meet background and drug screening requirements

Valid driver's license with a clean driving record

Ability to lift or move up to 150 lbs. with assistance or proper equipment

Willingness to drive long distances (150+ miles per day) and work in varied environments including retail, warehouse, and outdoor settings

Regular use of a company vehicle for field service duties

Preferred

1–3 years of experience in field service, electronics repair, or a related technical role preferred

Company

United Gaming, LLC.

United Gaming (UG) is the largest Coin Operated Amusement Machines (COAMs) provider in the State of Georgia.

Founded in 2009

Stockbridge, Georgia, USA

51-200 employees

https://www.unitedgamingllc.com/

H1B Sponsorship

United Gaming, LLC. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (1)