Fiserv · 11 hours ago
Business Banking Senior Program Manager
Berkeley Heights, NJ
Full-time
Onsite
Senior Level, Lead/Staff
$136K/yr - $226K/yr
12+ years expFiserv is a global leader in Fintech and payments, enabling clients to deliver secure, scalable banking experiences. As a Senior Technical Program Manager, you will orchestrate strategic programs that drive product launches, integrations, and operational readiness to meet client and market needs.
Financial ServicesFinTechInformation ServicesInformation Technology
No H1B
U.S. Citizen Only
Responsibilities
Lead end-to-end program delivery for multiple concurrent product initiatives, defining scope, schedules, milestones, and success metrics
Create and maintain integrated program plans; identify and mitigate risks, manage dependencies, and forecast resource needs
Coordinate cross-functional teams (product, engineering, compliance, client services, operations) to align on scope, priorities, and delivery expectations
Facilitate governance cadence including steering committee updates, executive reporting, and program-level KPIs
Drive vendor and consultant engagement: define SOWs, manage deliveries, and ensure alignment to timelines and quality standards
Partner with product and engineering to translate product vision into technical roadmap and release plans; lead PI planning and release coordination across scrum teams
Manage regulatory and compliance checkpoints within program timelines to ensure readiness for market launch
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary
Qualification
Required
12+ years of experience in leading large-scale, cross-functional technical programs delivering banking, payments, or fintech products (program governance, roadmaps, executive reporting)
12+ years of experience in security and regulatory compliance for financial software — PCI DSS, SOC 2, GLBA, and data privacy controls
10+ years of experience with cloud platform architecture and operations for SaaS/payment solutions — AWS, Azure, or GCP; containerization (Docker, Kubernetes)
10+ years of experience in payments and banking systems — ACH/NACHA, card processing, ISO 20022/8583, payment rails and treasury integrations
10+ years of experience leading Agile/SAFe program increments, release planning, and multi‑team delivery using Jira, Confluence, and CI/CD coordination
8+ years of experience in vendor and consultant management, SOW and contract oversight, resource forecasting, and program financial tracking
8+ years of equivalent combination of educational background, related experience, and/or military experience
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role
Preferred
PMP, PgMP, or SAFe Program Consultant (SPC) certification
Hands-on experience with APIs, microservices integrations, and enterprise middleware (e.g., MuleSoft, Apigee)
Prior experience launching small business banking or payments products at scale
Proven ability in executive communication and stakeholder management across product, risk, and commercial teams
Advanced degree (MS/MBA) in a technical or business discipline
Benefits
Fuel Your Life program to support physical, financial, social, and emotional well-being
Paid holidays and generous time away policies
No-cost mental health support through Employee Assistance Programs
Living Proof program to recognize your peers’ extra effort with points used for rewards
Eight Employee Resource Groups to foster a collaborative culture
Unparalleled professional growth with training, development, and internal mobility opportunities
Retirement planning and discounted shares with the Employee Stock Purchase Plan
Medical, dental, vision, life, and disability insurance options available day one
Tuition assistance and reimbursement program
Paid parental, caregiver, and military leave
Company
Fiserv
Fiserv is a provider of technology solutions to the financial services industry.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.48BKey Investors
BlackBird Financial LP
2026-01-06Post Ipo Equity
2025-04-29Post Ipo Debt· $2.48B
1986-10-03IPO
Leadership Team
Michael Lyons
President and CEO-Elect, Fiserv
Robert Hau
EVP, CFO
Recent News
2026-01-12
Company data provided by crunchbase