Apply on Employer Site

VivoAquatics · 1 day ago

General Manager of CA

Irvine,CA,US

Full-time

Onsite

Director/Executive

$90K/yr - $130K/yr

VivoAquatics is seeking a General Manager of California to oversee sales, profitability, growth, and account development in the region. The GM will manage all field operations, focusing on team training, development, and maintaining strong client relationships while ensuring compliance with safety regulations.

AnalyticsManagement Information SystemsSaaSWater

Responsibilities

Establish, develop, and maintain business relationships with current and prospective customers in the assigned territory to generate new business

Conduct telephone/video calls and in-person visits to current and prospective customers to present demonstrations of products and services, highlighting how they will benefit the client

Provide initial and ongoing training and support on products and services as needed

Create and maintain current and potential customer profiles in our CRM software program

Partner with the Procurement Department to develop clear and effective written proposals, quotations, and contracts for current and prospective customers

Up-sell and sell additional products/services to existing clients

Partner with cross-functional teams to analyze market potential and determine existing and potential clients’ value to the organization

Provide management with comprehensive reports on customer needs, competitive activities, and potential product opportunities, utilizing the NetSuite automation tool for weekly pipeline and forecast reporting

Present reports to senior management on a regular basis, offering insights for improvement, and communicate sales opportunities to surpass set quarterly goals

Review and manage the California P&L (report will be provided) and attend operations meetings to discuss needs and opportunities

Maintain strong client relationships, addressing any concerns or issues promptly and effectively

Provide on-site and in-depth leadership and direction to all field personnel in the California territory ensuring high levels of performance and client satisfaction

Oversee day-to-day operations, including scheduling, resource allocation, and inventory management

Performance management and oversight of employee overtime and time off requests

Supervise the scheduling of all projects, repair and installations, and service visits in the territory, providing coaching and recommendations as needed

Monitor team performance and productivity, identifying areas for improvement and implementing corrective actions as needed

Oversee completion of and perform quality assurance on all service, repair and installations, and warranty work completed by our internal team, channel partners, or subcontractors

Work with our Channel Partner team to source and manage channel partners relationships in the territory

Foster a positive and collaborative work environment, promoting teamwork, accountability, and professional development

Ensure compliance with safety regulations and company policies, promoting a culture of safety and adherence to best practices

Ensure all employees are wearing proper PPE at all times, providing training and coaching as needed

Verify all employees are using the proper tools and equipment, providing training and coaching as needed

Perform stand-up safety meetings with teams to increase safety awareness and decrease changes of injury and illness

Stay informed about industry trends and developments, implementing innovative solutions to enhance service quality and efficiency

Continually learn about new products and improve selling skills. The GM is required to attend VivoAquatics-funded training events throughout the year and is expected to participate in self-paced tutorial learning when appropriate

Qualification

Pool operations knowledgeCertified Pool Operator LicenseLeadership skillsCRM systems knowledgeAnalytical data reportingGSuiteMS OfficeProblem solving skillsOrganizational skillsTime management skillsCommunication skills

Required

Strong leadership skills with the ability to motivate and inspire teams

Thorough understanding of pool operations and chemical automation systems

Advanced problem solving skills and ability to use sound judgment in making decisions

Strong organizational skills and effective multitasking abilities

Excellent time management skills and ability to be a self-starter without micromanagement

Exceptional verbal and non-verbal, written and non-written, communication skills, with a customer-focused approach

Thorough understanding of how CRM systems and Knowledge Base systems work

Ability to prepare, analyze, and present analytical data reports; assist management in making decisions based on such information

Experience in the aquatics industry required

Proven experience in a managerial role, preferably in the aquatics industry

Certified Pool Operator (CPO) License required. License can be obtained within the first 30 days of employment if not already held

Proficiency in GSuite, MS Office, and other relevant software applications. Must be computer savvy and comfortable using different software programs and apps on a frequent basis

Valid driver's license required. Must be able to pass a background check, which includes a driver history check

Must be able to move, lift, carry up to 75lbs