Collectors · 13 hours ago
Senior Continuous Improvement Lead
Santa Ana, CA
Full-time
Onsite
Mid, Senior Level
$30/hr - $30/hr
3+ years expCollectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. The Senior Continuous Improvement Lead will spearhead strategic operational improvement initiatives, drive cross-functional process optimization, and lead the design and implementation of new operational procedures within the coin division.
Consumer ApplicationsConsumer ResearchConsumer Software
No H1B
Responsibilities
Lead identification, analysis, and removal of process waste using Lean methodologies (e.g., 5S, Kaizen, Process Mapping, Root Cause Analysis)
Drive implementation of efficient workflows that reduce variation, improve throughput, and increase operational scalability
Conduct time studies, capacity analysis, and waste assessments to prioritize impactful improvement opportunities
Define clear, well‑structured, and well‑documented project plans for new process and system implementations
Translate operational needs into actionable requirements for engineering, systems, and product teams
Oversee execution of process and systems changes, ensuring alignment with business goals and operational capabilities
Develop standardized work, SOPs, process flows, training materials, and change‑management plans to support smooth adoption
Coordinate cross‑functional teams to ensure successful delivery of process and system improvements
Serve as a central liaison between operational teams and business departments, communicating expectations, risks, and timelines with clarity and confidence
Facilitate stakeholder alignment sessions, improvement workshops, and post‑implementation reviews
Build strong relationships across all levels of the organization to influence decision-making and champion CI culture
Qualification
Required
3+ years of strong analytical, problem‑solving, and organizational experience driving measurable process improvements
3+ years of data‑driven decision‑making with advanced proficiency in spreadsheets, reporting, and performance metrics
Deep understanding of Lean, Kaizen, PDCA, and other continuous improvement frameworks
Demonstrated expertise in identifying waste and root causes across operational processes
Experienced in implementing cross‑functional system improvements and translating business requirements into system workflows
Adept at stakeholder management with the ability to navigate ambiguity, influence without authority, and drive alignment across teams
Strong attention to detail paired with a high‑level strategic mindset
Excellent written and verbal communication skills, capable of simplifying complex concepts
Thrives in a fast‑paced, collaborative environment
Proficiency in Google Docs, Google Sheets, Google Slides, Monday.com; Lucidchart proficiency
Ability to hear alarms, signals, and verbal instructions
Ability to lift, carry, and move materials up to 40 pounds
Ability to sit or stand for extended periods of time
Preferred
1–2 years of management or team‑lead experience preferred
Benefits
Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
Vacation: All full-time employees are eligible for paid vacation
Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
Employee Discounts: Employees receive discounts on select grading services for approved submissions
Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities
Company
Collectors
Collectors offers authentication and sale services for high-value collectibles.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$100M2022-03-30Private Equity· $100M
1999-11-12IPO
Leadership Team
Nat Turner
CEO
Jack Archer
Creative Director
Recent News
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2025-12-16
Orange County Business Journal
2025-10-25
2025-05-16
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