Lead Data Analyst, Customer Experience Analytics jobs in United States
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Uber · 5 hours ago

Lead Data Analyst, Customer Experience Analytics

Uber is seeking a highly motivated and skilled Lead Data Analyst to join the Global Strategy Analytics team. In this role, you will apply your strategic and analytical thinking to answer critical business questions and generate insights that drive global change.

LogisticsMobile AppsRide SharingSoftwareTransportation
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H1B Sponsor Likelynote

Responsibilities

Develop executive-level analyses, communications and presentations for senior leadership
Perform deep-dive analysis to unpack insights and recommend solutions to business problems
Translate ambiguous questions into data-driven recommendations
Develop an in-depth understanding of business performance and share strategic insights with senior leadership to influence decision-making
Write complex SQL queries to extract, manipulate, and analyze data
Identify, plan, and execute projects and root cause analyses to improve existing processes
Help uplevel the skillsets of more junior analysts on the team

Qualification

Advanced SQL skillsData visualization (Tableau)Data analysis skillsPythonCommunication skillsProject managementCuriosityDetail-orientedProblem-solving mindsetSelf-motivatedInterpersonal skills

Required

6 years of work experience in finance analytics, business analytics, data analytics, or within a similar field
Advanced SQL skills
Experience with Tableau and/or a similar data visualization tool
Bachelor's Degree

Preferred

Masters Degree
High technical proficiency in common analytics & reporting tools (e.g., Tableau, Google Data Studio, Google Sheets/Excel)
Experience in Python
Experience working with customer support or customer insights
Advanced data analysis skills leading to actionable recommendations
Experience in leading high-visibility projects and influencing others in a cross-functional team environment
Excellent communication skills, with the ability to present complex data insights to both technical and non-technical audiences
Strong sense of ownership and accountability
Curious, self-directed, and impact-driven-you chase high-impact problems to deliver solutions
Comfortable with ambiguity and switching contexts in a fast-moving environment
Experience in communicating with and presenting to senior leader
Strong storytelling ability: Distilling exciting and hard-to-find insights into a compelling, concise data story
Comfort in working with ambiguity in a fast-paced environment
Experience in data extraction, wrangling, and building pipelines
Strong analytical and problem-solving mindset
Highly self-motivated, proactive, and able to drive projects independently
Excellent communication and interpersonal skills
Detail-oriented mindset, with a focus on accuracy, efficiency, and process standardization

Benefits

You will be eligible to participate in Uber's bonus program
May be offered an equity award & other types of comp
You will also be eligible for various benefits

Company

Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request.

H1B Sponsorship

Uber has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (830)
2024 (796)
2023 (684)
2022 (954)
2021 (750)
2020 (638)

Funding

Current Stage
Public Company
Total Funding
$35.56B
Key Investors
William AckmanPayPalToyota Motor
2025-09-08Post Ipo Debt· $2.25B
2025-05-13Post Ipo Debt· $1B
2025-01-01Post Ipo Equity· $2.3B

Leadership Team

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Dara Khosrowshahi
CEO
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Prashanth Mahendra -Rajah
Chief Financial Officer
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Company data provided by crunchbase