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Midwest Orthopaedics at Rush · 9 hours ago

Front Desk Receptionist (Orthopedic Clinic)

Westchester, IL

Full-time

Onsite

Entry Level

$18/hr - $19.50/hr

2+ years exp

Midwest Orthopaedics at Rush is nationally recognized as a leader in comprehensive orthopedic services. They are seeking a full-time Front Desk Receptionist responsible for the registration process, providing excellent customer service, and maintaining patient records at their outpatient facility.

Health CareMedical

Responsibilities

Maintains the highest level possible of customer service standards in patient check-in, status update, answering phone calls, etc

Oversees patient tracking in the Electronic Medical Record while collecting co-pays and ensuring form completion

Verifies, updates, and scans new and returning patient information

Completes the patient check-out process, including collecting any outstanding balances, providing patient with correspondence from practices, and scheduling return appointments

Maintains a positive demeanor with patients, peers, supervisors, and physicians, especially when receiving feedback or direction

Enters patient admitting information into computer

Obtains signed statement from patient to protect clinic's interests

Collects copays and/or payments on account

Other duties as assigned