Manager, Programming Operations jobs in United States
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Roku · 4 hours ago

Manager, Programming Operations

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and they are seeking a data-driven and tech-savvy programming operations manager to lead the Programming Operations Team at Frndly TV. The role involves managing a team, ensuring content quality, and collaborating with various internal teams to enhance the customer experience.

AdvertisingAdvertising PlatformsConsumer ElectronicsDigital EntertainmentDigital MediaHardwareMedia and EntertainmentSoftwareVideo Streaming
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Oversee the team's day-to-day operation and help guide work each day in terms of prioritization
Develop team members and create a career ladder for the Programming Operations team
Review employee performance, including areas for improvement, and take appropriate action
Assist the Frndly leadership team with the development of digital merchandising SOPs
Conduct competitive research of popular & successful digital apps & streaming companies
Create & maintain an audit program for Frndly TV vod & add-on pack content
Coordinate closely with Content Partners to ensure accurate & timely content delivery, and improve upon the current delivery process
Manage full Frndly TV exclusive channel process, including scheduling, timing, and monitoring of content and ensure efficient scheduling operations
Work with engineering to report & fix all issues with the Frndly content management system and content processing
Work with the Product team to enhance the Frndly Content Management system
Ensure programming metadata is as accurate as possible
Work with Frndly Customer Experience, Product, Data Analytics, and Marketing teams to meet the goal of displaying the right content to the right customer at the right time
Utilize viewership & behavioral customer data to drive reach, engagement, and viewership across all content types (linear, VOD, and our internal cloud playout channels)
Create & maintain SOPs for scheduling Frndly TV exclusive linear channels using quantitative and qualitative data
Identify content gaps in terms of both volume and viewing audience for VOD, FAST, and Cloud Playout Channels

Qualification

Programming operations experienceContent managementData analysisCustomer experienceTeam managementStakeholder consensusMulti-taskingFlexible schedulingFast-paced environment

Required

3-5 years of direct work experience with content and programming
3-8 years experience directly managing and developing employees
Three years of programming operations experience is strongly preferred
Ability to build consensus with stakeholders and implement new processes
Able to work flexible schedules, including early mornings, evenings, and weekends
Ability to thrive in a fast-paced environment, work with minimal supervision, multi-task, and work under pressure

Preferred

Bachelor's degree preferred

Benefits

Health insurance
Equity awards
Life insurance
Disability benefits
Parental leave
Wellness benefits
Paid time off
Healthcare (medical, dental, and vision)
Life
Accident
Disability
Commuter
Retirement options (401(k)/pension)

Company

Roku develops video streaming devices that provide users access to Internet-streamed video or audio services.

H1B Sponsorship

Roku has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (120)
2024 (166)
2023 (81)
2022 (279)
2021 (195)
2020 (107)

Funding

Current Stage
Public Company
Total Funding
$212.01M
Key Investors
News CorpFidelityGlobespan Capital Partners
2017-09-28IPO
2015-11-09Series H· $45.5M
2015-11-01Secondary Market

Leadership Team

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Preston Smalley
VP of Viewer Product
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Thomas Dodson
Vice President of Platform Operations
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Company data provided by crunchbase