Natural Life · 1 week ago
Key Account Coordinator
Jacksonville Beach, FL
Full-time
Onsite
Entry, Mid Level
2+ years expNatural Life is a company that values its wholesale partners as an extension of its brand. The Key Account Coordinator plays a vital role in supporting key wholesale accounts by managing orders and ensuring effective communication between the company and its partners.
ApparelE-CommerceFashionLifestyleWeb Design
Responsibilities
Support key account order entry and processing, warehouse order fulfillment communication, maintenance of customer shipping guides, factory ticketing and packaging guides, backorder cleanup, new account or location setup, ATS sell sheet creation and distribution
Check in and review TOP samples before shipping them to key accounts
Provide exceptional customer experience to all wholesale customers through all applicable channels (phone, email, etc.)
Report on quarterly key account business and help develop growth plans
Provide ongoing feedback to manager to facilitate issue resolutions to improve internal process and customer experience
Provide timely communication and support to our customers connecting to our company via email
Qualification
Required
Bachelor's degree or equivalent work experience in related fields
Sales Experience required preferably in the wholesale and retail industry
2 years of experience managing customer accounts (required)
Knowledge of B2B sales techniques and best practices
Effective communication, training, coaching and presentation skills
Proficient in Microsoft Excel. (Pivot tables, V-Lookups, Formulas, etc.)
Highly developed computer and analytical skills, high efficiency in PowerPoint, Excel, Outlook and Business Math
Preferred
Experience in NetSuite, Gorgias, Shopify is beneficial
Benefits
Competitive pay and a thoughtful benefits package designed to support your health, time off, and well-being
A generous employee discount on Natural Life products
Company
Natural Life
Natural Life is a retail company specializing in apparel and accessories.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Patti Hanna Hughes
Founder/CEO and Chief Creative Officer
Tiffany Holmes Christenson
Sr. HR Business Partner
Recent News
2024-05-08
Company data provided by crunchbase