CONES Solutions · 9 hours ago
[Experienced] Field Service Technician – Dubuque, IA
Dubuque, IA
Full-time
Onsite
Senior Level
$24/hr - $30/hr
5+ years expCONES Solutions is expanding into Dubuque, IA, and seeking an experienced, self-starting Field Service Technician to establish and lead operations in this new market. The role involves troubleshooting and repairing commercial foodservice equipment, providing exceptional customer service, and building strong local relationships while managing the Dubuque territory.
Industrial EngineeringMechanical EngineeringRetailWholesale
No H1B
Responsibilities
Troubleshoot, diagnose, and repair a wide range of commercial foodservice equipment (fryers, ovens, refrigeration, steamers, beverage systems, and more)
Provide preventative maintenance inspections and respond to emergency service calls
Deliver exceptional customer service while building strong local relationships with restaurants, schools, and foodservice operations
Take ownership of the Dubuque territory while collaborating closely with our regional service team for support and resources
Participate in the regular rotation of after-hours and weekend calls (initially as the primary technician in Dubuque)
Pursue continual skill development, including studying for and passing the 4 CFESA certification exams (Electrical, Gas, Steam, Refrigeration)
Act as a resource for future hires in Dubuque—helping to train and mentor new technicians as the territory grows
Qualification
Required
MUST possess and maintain a valid driver's license
Read and interpret wiring diagrams and schematics
Lift up to 50 lbs. regularly and 100 lbs infrequently
Ability to climb ladders, kneel, crouch, and work in varying indoor and outdoor environments
Proficiency with hand tools, power tools, gauges, and meters
Strong communication skills (written, typed, and verbal)
Comfort with tablets, phones, and IT-based service systems
High School Diploma or equivalent required
Minimum 5 years of experience in HVAC/R or commercial equipment service
Demonstrated ability to work independently and manage territory responsibilities
U.S. work authorization (no sponsorship available)
Preferred
Previous experience managing a service territory independently
Hands-on expertise across electrical, gas, steam, and refrigeration equipment
Strong customer relationship-building skills
Leadership experience or interest in training and mentoring others
Current EPA certification (Universal preferred)
CFESA certifications or readiness to pursue them quickly
Benefits
Performance-based raises and bonuses
Company vehicle, phone, tablet, corporate/fuel card
Paid vacation, sick time, and holidays
Health, vision, and dental coverage
Disability and life insurance
Paid factory and CFESA training
Tuition reimbursement
Company-match retirement plan
Uniforms with professional laundering service
Company
CONES Solutions
CONES Solutions is a commercial food equipment sales and service facility.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase