Beyond Hunger · 5 days ago
Home Delivery Program Assistant
Chicago, IL
Part-time
Onsite
New Grad, Entry Level
$37K/yr - $43K/yrBeyond Hunger is an award-winning direct service agency focused on ending hunger in the community. The Home Delivery Program Assistant will support the Home Delivery program by delivering groceries to homebound and disabled adults, while also assisting with operational needs and volunteer management.
Non-profit Organization Management
Responsibilities
Work with Home Delivery Program Manager, Home Delivery Program Coordinator, and Home Delivery Procurement Coordinator to determine daily needs and implement best practices. You will also cross-train to support the Food Pantry operations as needed
Maintain a welcoming and safe environment for clients, volunteers, and staff by modeling respectful communication in all situations
Assure daily operational needs are communicated effectively to volunteers. Train volunteers as needed for deliveries, rescues, and donations
Lead on-site Home Delivery volunteer shifts, working alongside volunteers to ensure each shift runs smoothly. Lead virtual new caller orientations each month to prepare volunteers for client outreach
Load, unload, and deliver packaged groceries to homebound clients living in Chicago’s Austin neighborhood, Oak Park, River Forest, and nearby west suburban communities
Operate a delivery van to transport food pick-ups and participant deliveries
Foster positive relationships with clients when delivering groceries in-person and taking grocery orders over the phone
Lead off-site volunteers regarding home delivery protocols, as assigned at senior buildings throughout Oak Park
Regularly communicate and update any changes to participant information, such as phone numbers and addresses
Qualification
Required
High School Diploma or GED equivalent
Have a valid driver's license for at least 3 consecutive years with an excellent record
Food sanitation licensure or ability to achieve once hired (Beyond Hunger will pay fees)
Must be able to lift at least 50 pounds and an ability to perform all duties associated with a physically strenuous position
Ability to stay calm, communicate effectively, and resolve issues during shifts
Excellent interpersonal and problem-solving skills
Ability to work with and encourage interaction between people of all ages, abilities, and backgrounds
Preferred
Experience operating a non-CDL commercial van
Knowledge of Oak Park, River Forest, and Chicago's Austin neighborhood highly preferred Residents living in Beyond Hunger's service area encouraged to apply
Bi-lingual skills (English/Spanish) are highly preferred
Benefits
Food sanitation licensure or ability to achieve once hired (Beyond Hunger will pay fees)
Company
Beyond Hunger
Beyond Hunger's mission is harnessing the power of communities to end hunger.
Founded in 1978
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Michele Zurakowski
Chief Executive Officer
Company data provided by crunchbase