Ampact · 9 hours ago
Program Manager
Ampact is focused on delivering high-quality tutoring programs and is seeking a Program Manager to oversee their operations. The role involves managing AmeriCorps members, ensuring compliance with regulations, and fostering relationships with partner sites to drive positive outcomes for students.
Education
Responsibilities
Provide regular support, feedback, and coaching to ensure a positive and productive service experience for a cohort of AmeriCorps members
Monitor member performance, service hours, and professional growth; address concerns promptly and professionally
Facilitate and deliver member training sessions and onboarding activities
Serve as the primary operational contact for assigned sites, building strong relationships with administrators, teachers, Internal Coaches, and other staff
Conduct regular site visits and check-ins to ensure smooth program implementation, address challenges, and foster engagement. A minimum of quarterly visits based on cohort size or supervisor/regional expectations
Partner with Coaching Specialists and school staff to ensure program fidelity and to maximize student outcomes
Track compliance requirements, including member hours, paperwork, and evaluations; approve timesheets and provide corrective guidance as needed
Support continuous improvement by identifying opportunities for program growth, expansion, and process enhancements
Conduct AmeriCorps member interviews, document notes, and make selection decisions for assigned regions
Partner with Talent Acquisition and external organizations to strengthen recruitment pipelines
Represent Ampact at community events, job fairs, and site visits to promote awareness and engagement with AmeriCorps programs
Support marketing and media opportunities to elevate program visibility under the guidance of the marketing team
Qualification
Required
High school diploma/GED
3+ years of program management or implementation experience, ideally in a non-profit setting
Strong collaboration and partnership-building skills
Excellent interpersonal and problem-solving abilities; able to mediate conflict and exercise sound judgment
Skilled at managing multiple priorities in a fast-paced environment
Organized, goal-oriented, and deadline-driven
Professional communicator with strong listening, public speaking (preferred), and writing skills
Results-driven, adaptable, and solution-focused
High emotional intelligence and self-awareness
Travel locally and statewide as needed to attend meetings
Communicate effectively with people/groups in multiple settings within and outside the organization
Effectively utilize existing and emerging technology to achieve required results
Transporting moderately heavy objects up to 25 pounds
Preferred
Public speaking skills
Benefits
Medical
HSA
Dental
Vision
FSA
Life
Disability
PTO
401(k)
Company
Ampact
As a nonprofit organization, we’ve been growing since the early 2000s when our first program, Reading Corps, launched in 2003.