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Energy Job Search · 17 hours ago

Technical Support Engineer

Fort Worth, TX

Full-time

Onsite

Senior Level

5+ years exp

Weatherford is a leading global energy services company, and they are seeking a highly motivated and experienced Technical Support Engineer to join their dynamic team. The TSE will be the primary point of contact for customers, providing exceptional support and problem resolution for products.

Staffing & Recruiting

Responsibilities

Develop comprehensive technical expertise in the full range of products

Provide outstanding customer support, resolving technical issues with equipment and offering recommendations for optimal operation

Troubleshoot tool problems to board level, perform QC of field logs, and provide basic interpretation

Act as a liaison between customers and functions, resolving issues and recommending product improvements

Deliver remote and on-site product training, as well as on-site product commissioning throughout the region

Support New Product Introduction, including well-site field trials and customer training

Build strong relationships with key customers, becoming a trusted advisor and suggesting product upgrades or additional solutions

Follow all Weatherford procedures, complete accurate reports, and maintain meticulous records

Support the Sales and Workshop teams as required, and undertake any other tasks assigned by Weatherford Management

Qualification

Wireline technologiesTroubleshooting techniquesCased Hole LoggingIncident investigationCommunication skills

Required

Intimate knowledge of wireline technologies, including pressure control, perforating components, data acquisition systems, and troubleshooting techniques

Proficiency in incident investigation and reporting

Highly motivated and capable of working independently

Exceptional oral and written communication skills

At least 5 years of Cased Hole Wireline Logging/Perforating experience

Proficiency in Mono-conductor Cased Hole telemetry systems

Familiarity with Warrior logging systems

Wireline Logging Field Experience in the USA Region

Valid driver's license