LinkedIn · 19 hours ago
Technical Consultant, LinkedIn Marketing Solutions
Omaha, NE
Full-time
Hybrid
Mid Level
$74K/yr - $119K/yr
4+ years expLinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. They are seeking a Technical Consultant to empower sales teams and customers through technical guidance and product support while managing product issues impacting sophisticated advertising customers. The role involves delivering technical support, troubleshooting integration issues, and collaborating with cross-functional teams to enhance customer experience with LinkedIn Marketing Solutions.
Professional NetworkingRecruitingSocial MediaSocial Recruiting
Responsibilities
Deliver front-line technical support to help customers and sales teams using integration and advertising measurement products such as Advertising APIs, Conversion API (CAPI), Insight Tags and CRM Sync
Utilize advanced technical troubleshooting to resolve integration issues, develop solutions and verify unexpected product behavior
Swiftly escalate new issues to Engineering Support for further review, validation, and analysis. Collaborate with Engineering Support to prioritize and manage escalated issues on behalf of our customers
Empower peers by building content for training and troubleshooting resources
Drive customer support and process readiness for new products and features through collaboration with GTM teams. Attend key stakeholder meetings to continually provide awareness of new and ongoing issues as well as product changes
Monitor product quality, escalation trends, top issues, and improvement initiatives
Qualification
Required
BA/BS degree or equivalent practical experience
4+ years of experience in Digital Advertising, Online Media or related field
2+ years of experience in Technical Support, Quality Assurance, Product Operations, Product Management or related field
Preferred
Background in interacting with diverse groups of technical and non-technical individuals
Customer communication soft skills with the ability to capture customer requirements, handle and resolve customer conflicts using various modes of communication
Excellent oral and written communication skills and be able to effectively convey complex subjects to both technical and non-technical audiences at all levels
Experience with troubleshooting technical issues using browser-based developer tools
Experience with web tracking and analytics technology including cookies, tracking pixels, ad tags, container tags, and analytics programs such as Google Analytics
Excellent analytical skills, including the ability to pull data directly using SQL or Presto, analyze large data sets, and identify business insights from data
Proven ability to adapt to change. Dynamic in a fast-paced environment
Proven ability to learn new technologies
Familiarity with HTML, JavaScript, AJAX, APIs, and other web development technologies
Familiarity with Unix and cURL
Familiarity with issue management systems (JIRA) and CRM systems (Dynamics, Salesforce, Oracle Service Cloud, Zendesk)
Benefits
Annual performance bonus
Stock
Benefits and/or other applicable incentive compensation plans
Company
LinkedIn is a professional networking site that allows users to create business connections, search for jobs, and find potential clients. It is a sub-organization of Microsoft.
10001+ employees
H1B Sponsorship
LinkedIn has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (892)
2024 (1108)
2023 (913)
2022 (1580)
2021 (1043)
2020 (1146)
Funding
Current Stage
Public CompanyTotal Funding
$154.8MKey Investors
Bain Capital VenturesGreylockSequoia Capital
2016-06-13Acquired
2016-02-15Private Equity
2014-04-01Series Unknown
Leadership Team
Ryan Roslansky
Chief Executive Officer
Dan Shapero
Chief Operating Officer
Recent News
Social Media Today
2026-01-11
2026-01-10
Company data provided by crunchbase