Desktop EUC L1 jobs in United States
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Iron Systems, Inc · 8 hours ago

Desktop EUC L1

positionShepherdsville, KY
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Iron Systems, Inc is seeking a Desktop EUC L1 to provide customer support and technical assistance. The role requires strong customer-facing skills and the ability to work independently while maintaining high standards of conduct and ethical workplace practices.

ComputerEmbedded SystemsInformation TechnologyManufacturingSoftware
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H1B Sponsor Likelynote

Responsibilities

Must have good customer-facing skills and be well presented
Demonstrates independent and proactive thinking
Builds effective relationships with both with CLIENT and End Client
Must be able to work to specified standards and required levels of deportment, conduct, and sound ethical workplace practice
Must be able to work alone and unsupervised, taking the initiative when necessary
Must be organized and prioritize work appropriately
Fully vaccinated techs
Must have experience of using an ITSM system
Must have good working knowledge of Microsoft Windows operating systems and related Office applications
Support experience of MACs would be beneficial
Knowledge of mobile devices, in particular those running iOS and Android operating systems
Working knowledge of current and legacy hardware platforms; experience with building, configuring, replacing and troubleshooting desktop and laptop hardware components
Ability to replace defective parts

Qualification

ITSM system experienceMicrosoft Windows knowledgeHardware troubleshootingMAC support experienceMobile devices knowledgeCompTIA certificationsMicrosoft certificationsCustomer-facing skillsProactive thinkingRelationship buildingOrganizational skills

Required

Must have good customer-facing skills and be well presented
Demonstrates independent and proactive thinking
Builds effective relationships with both with CLIENT and End Client
Must be able to work to specified standards and required levels of deportment, conduct, and sound ethical workplace practice
Must be able to work alone and unsupervised, taking the initiative when necessary
Must be organized and prioritize work appropriately
Fully vaccinated techs
Must have experience of using an ITSM system
Must have good working knowledge of Microsoft Windows operating systems and related Office applications
Knowledge of mobile devices, in particular those running iOS and Android operating systems
Working knowledge of current and legacy hardware platforms; experience with building, configuring, replacing and troubleshooting desktop and laptop hardware components
Ability to replace defective parts

Preferred

Support experience of MACs would be beneficial
Completion of CompTIA certifications – e.g. A+, Network+, etc
Completion (or near completion) of Microsoft certifications – e.g. MCP, MCITP, MCSE, etc

Company

Iron Systems, Inc

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IRON Systems is a leading provider of integrated information technology solutions and last-mile supply chain services to the global Data Center, Edge Computing, Telecom and IoT Infrastructure and adjacent industries.
dateFounded in 1996
location
Fremont, California, USA
people-size1001-5000 employees
web-link
http://www.ironsystems.com

H1B Sponsorship

Iron Systems, Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (3)
2023 (2)
2022 (6)
2021 (4)

Funding

Current Stage
Late Stage

Recent News

PRLog
Oodles ERP Successfully Developed and Launched a Business Communication App For Iron Systems Inc
2022-10-28
Company data provided by crunchbase