FranklinCovey · 21 hours ago
Inbound Business Development Representative
FranklinCovey is one of the largest and most trusted leadership companies in the world, enabling greatness in people and organizations. The Inbound Business Development Representative (BDR) is responsible for qualifying inbound leads and scheduling appointments for Account Executives, requiring strong communication skills and a disciplined work ethic.
EducationProfessional ServicesTraining
Responsibilities
Engage with inbound leads via chat, email, and phone calls to establish rapport and qualify them
Conduct conversations via chat and phone to identify potential customers' business goals, problems, and needs, and establish Commercial Intent
Schedule qualified contacts to meet with Account Executives for discovery calls
Utilize and update information in our CRM system to ensure metrics and dashboards are kept current
Understand the role’s impact to the full end-to-end sales cycle at FranklinCovey
Collaborate closely with marketing and sales teams to ensure a smooth transition of qualified leads
Follow defined processes and complete required trainings on time
Work in a high paced, goal-driven environment with high enthusiasm that inspires the peer BDR environment
Outstanding attendance
Qualification
Required
High school diploma
1+ years of experience in customer-facing, pre-sales or sales oriented role
Preferred
Experience in a call center, customer service, or chat support
Ability to actively listen and uncover customer needs through insightful questioning
Strong interpersonal skills with the ability to build rapport quickly
Self-motivated, proactive, and results-oriented with a desire to learn and grow
Familiarity with CRM systems (e.g., Salesforce)
Ability to ask insightful questions and a keenness for problem-solving across multiple channels
High degree of resilience, enabling you to bounce back from setbacks
Possess a player mindset; you strive to grow and develop and never back down from a challenge
Benefits
Medical
Dental
Vision insurance
HSA
Employee stock purchasing program
401(k)
Paid time off
Holiday pay
Company
FranklinCovey
FranklinCovey is a performance improvement company that helps organizations address issues that require behavioral changes.
Funding
Current Stage
Public CompanyTotal Funding
unknown1992-06-12IPO
Recent News
2026-01-08
mescomputing.com
2025-12-02
Company data provided by crunchbase