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FirstService Residential · 14 hours ago

HR Manager

Scottsdale, AZ

Full-time

Onsite

Mid, Senior Level

$90K/yr - $100K/yr

5+ years exp

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. As the HR Manager for the Arizona market, you will support managers and associates while focusing on employee relations, talent management, compliance, and HR administration.

Property ManagementReal Estate

Responsibilities

Partner with leadership in employee relations and ensures policies, procedures and practices comply with the applicable provisions of federal, state, and local laws and regulations including the analysis, maintenance and communication of records and files required by law or local governing bodies or agencies, etc

Recruiting and retention of a high performing culture

Partner with leaders and the Talent Acquisition team to identify, evaluate, and great talent for various roles within the area of responsibility

Ensure robust on-boarding plans to effectively integrate new associates

Analyze causes of turnover and suggest approaches to drive improvements in associate retention

Educate and coach leaders on the performance management processes for developing associates' potential and rewarding competencies FirstService Residential needs to succeed

Partner with supervisors to coach associates to maximize performance and to implement performance improvement plans with non-performing associates

Act as an advisor to managers on employment issues, promotions, performance issues and terminations

Manage and resolve employee relations issues, including all Ethics Hotline concerns. Conduct effective, thorough and objective investigations

Coach leaders and associates on the FirstService company culture to support company goals and drive associate satisfaction and ensure the teams exemplify our core values

Recommend organizational structure and staffing levels to accomplish company goals and objectives

Partner with leaders on associate engagement, including building and executing associate engagement plans based on the feedback from the Associate Engagement survey

Analyze trends and metrics in partnership with HR Director to develop solutions, programs and policies

Provide timely and accurate reporting to stakeholders to guide decision-making. Effectively leverage technology to recommend how to streamline and enhance HR operations

Partner with business leader to manage the HR side of takeover account integrations, including culture, change management, benefits, compensation, incentives, performance, organizational structure, communication, redundancies, policies, and others

Ensure local compliance with federal, state, and local labor law and reporting requirements, including EEO, ADA, FMLA, DOL, workers' compensation, DFEH, and OSHA

Work closely with HR Director in preparation of information or investigations required for compliance

Other duties as needed

Qualification

Employee relationsTalent managementLabor law knowledgeHuman Resources managementOrganizational skillsCustomer service skillsExcelWordPowerPointOutlookADPCommunication skillsConfidentialityRelationship buildingLeadershipTime management

Required

Bachelor's degree or equivalent knowledge/ experience in Human Resources (minimum of 5 years)

Specialized training in preventative labor relations and Human Resources management (required)

Possess a broad knowledge of labor and employment law, wage and salary administration and well-developed administrative and communication skills (required)

Successfully manage by exemplary leadership, integrity and character

Must play an integral part in building a cohesive HR team with the skills necessary to successfully execute the departmental/Company objectives and strategies

Strong computer skills (Excel, Word, PowerPoint, Outlook, ADP)

Strong communication skills, both written and verbal

Able to work with and retain highly confidential information

Must demonstrate organizational skills and ability to independently prioritize daily workload

Able to work under tight deadlines and consistently meet deadlines

Excellent customer service and relationship building background/skills

As it will be necessary to drive to meetings and other locations, position must have a valid Arizona Driver's License and State mandated vehicle insurance

Must be able to lift a minimum of 25 lbs

Must be able to sit for extended periods of time

Must have finger dexterity for typing/using a keyboard