Unum · 17 hours ago
Manager, Facilities Operations & Safety Administration
Unum is a leading provider of employee benefits committed to helping employees thrive. The Manager of Facilities Operations & Safety Administration will oversee administrative support functions for US locations, manage software applications, and coordinate with various partners to ensure operational efficiency.
FinanceFinancial ServicesInsurance
Responsibilities
Administer and maintain ServiceNow CMMS system, coordinating with internal and external business partners on SLAs related to assigned work orders and their completion
Communicate with stakeholders on status of work orders, including potential delays. Step in to troubleshoot and expedite when needed
Collect and analyze work order service feedback from stakeholders on a regular basis and report satisfaction compliance
Collaborate with internal ServiceNow support partners to identify and action updates and performance improvements on a regular basis
Ensure parts and supply inventory are accurate and maintained in the system
Owns process for internal asset reporting and tracking via appropriate system software
Coordinate with outsourced 3rd party facilities management partners to validate data
Responsible for inputs into long range financial planning by monitoring useful life of assets
Review and manage Workday procedures by submitting and approving financial requests, ensuring compliance for contingent workers, and overseeing onboarding and offboarding activities
Take responsibility for tracking progress, resolving issues, and maintaining accurate records throughout each process
Coordinate with Digital Transformation Office team to manage equipment distribution and collection with contingent workers
Review and provide data to support internal and external sustainability business partner reporting on a quarterly basis
Ensure accuracy of goods and services received, buying parts/supplies, fuel consumption reporting, and waste and recycling provider data
Ownership responsibility for utility billing and payment process with 3rd party energy management partners to ensure utility invoices are reviewed for accuracy, approved, and paid in a timely manner
Accountable for identifying and quickly resolving any payment discrepancies and contract compliance of 3rd party energy management
Coordinate with Procurement and Sourcing partners to ensure project requests and purchase orders are processed in a timely manner
Partner with Real Estate & Workplace Services Business Planning Manager to support tracking and accuracy of budget performance, expense commitments, capital and expense forecasting, and fixed asset management
Identify, research, and propose solutions to process inefficiencies
May perform other duties as assigned
Qualification
Required
Degree in an area of study relevant to this position or comparable experience with minimum of 2-5 years of experience
Proven history of creating efficiencies and continuous improvement in business processes
Broad experience with financial reporting, budget management, purchase order management
Knowledge of asset management reporting tools, sustainability compliance reporting, data validation processes
Experience ServiceNow CMMS and Workday systems a plus
Comprehensive interpersonal skills, including the ability to establish collaborative relationships and clearly communicate
Responsibilities may require after-hour or weekend work, in support of projects or emergencies, including travel approximately 10% of the time
Benefits
Award-winning culture
Inclusion and diversity as a priority
Performance Based Incentive Plans
Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments
Healthcare benefits (health, vision, dental)
Insurance benefits (short & long-term disability)
Paid time off
401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not
Company
Unum
Since our founding in 1848, Unum has been a leader in the employee benefits business through innovation, integrity and an unwavering commitment to our customers.
H1B Sponsorship
Unum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (27)
2024 (23)
2023 (26)
2022 (19)
2021 (18)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$700M2025-11-11Post Ipo Debt· $300M
2024-06-05Post Ipo Debt· $400M
1986-11-14IPO
Leadership Team
Recent News
MarketScreener
2025-12-05
2025-12-05
2025-12-05
Company data provided by crunchbase