TeleTracking ยท 11 hours ago
Senior Workflow Consultant
United States
Full-time
Remote
Mid, Senior Level
4+ years expTeleTracking is a company dedicated to improving healthcare and reducing patient wait times. The Senior Workflow Consultant serves as a subject matter expert on patient flow, responsible for assessing workflows, designing operational efficiencies, and leading transformation initiatives while mentoring junior team members.
Health CareInformation TechnologyTelecommunications
Responsibilities
Provide expert level patient flow consultation to health system executives, clinicians, and operational teams throughout project lifecycles, including post-delivery
Collect and analyze workflow data, assess organizational implementation readiness
Manage project deliverables, timelines, and stakeholder relationships in alignment with company policies
Facilitate detailed workflow design sessions with cross-functional teams, document process changes, and align training strategies with stakeholder needs
Translate process changes into system build configurations and settings
Conduct workflow validation sessions to evaluate organizational readiness for change
Serve as a key interface with senior client executives
Act as a subject matter expert for leadership, collaborating on process and software improvement initiatives. Mentor Workflow Consultants and Application Specialists
Qualification
Required
Four or more years of hospital experience including two years designing and implementing workflows
At least two years in clinical, patient placement, or health system operation role
Minimum two years of client-facing experience with a strong understanding of client/vendor dynamics
Two or more years of experience leading stakeholder engagement initiatives
Exceptional communication skills including public speaking to client audiences
Experience leading organization change
Strong written communication skills with system documentation experience
Expert in capacity management and patient flow
Demonstrated ability to identify and communicate process improvements
Excellent conflict resolution and group facilitation skills
Proven ability to manage multiple projects and independently prioritize tasks
Ability to maintain composure under pressure and demonstrate a consistently positive attitude
Deep understanding of application reporting and alignment with client outcomes
Demonstrated analytical and technical proficiency including the ability to manage large data sets
Demonstrated expertise in designing complex health system workflows
Bachelor's degree in a healthcare or closely related field (clinical, operations, IT) is required
Valid driver's license and passport are required
Preferred
Exceptional communication skills including public speaking to client audiences
Strong written communication skills with system documentation experience
Lean Six Sigma certification
Benefits
Medical/dental/vision plans 100% paid for employees and family members without coverage, which start from day one!
Life and AD&D
Flexible Spending Accounts: Medical, Dependent Care, and Transportation
401 (k) Retirement Savings
Tuition Reimbursement
Military Paid Leave (up to 6 months of base salary while on military leave)
Paid Time Off
Paid parental leave
Company
TeleTracking
TeleTracking Passionate About Optimizing Hospital Operations & PatientFlow.
201-500 employees
H1B Sponsorship
TeleTracking has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (15)
2023 (8)
2022 (35)
2021 (38)
2020 (18)
Funding
Current Stage
Growth StageLeadership Team
Christopher Johnson
Co-CEO
Michael Zamagias
Chief Executive Officer
Recent News
2026-01-08
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-07
Company data provided by crunchbase