Pacific Medical, Inc. · 6 days ago
DME Sales and Service Associate
Pacific Medical, Inc. is a distributor of durable medical equipment specializing in orthopedic rehabilitation and related fields. They are seeking an entry-level DME Sales and Service Associate responsible for servicing physician accounts, providing customer service, and managing inventory within the healthcare environment.
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Responsibilities
Service current physician and clinic accounts for our medical products and provide exceptional customer service to all physicians and staff
Perform patient care functions including, but not limited to, patient measurements and application of orthopedic soft good devices such as knee orthoses, spinal bracing, ankle-foot-orthoses, and other devices as necessary
Must have a command of all products and services and communicate these effectively to the customer. This includes knowledge of the functionality, features, and benefits that differentiate our products from the competition
Communicate with clinical staff to receive proper documentation to create a billable episode of care
Manage and maintain inventories of consigned products within accounts. Review inventory reports and provide information as needed to the external and internal teams to improve and resolve discrepancies
Screen calls and emails regarding patient status and reports potential problems to internal and external resources
Appropriately communicate and legibly document all care provided to the patient
Collaborate with the healthcare community (physicians, nurses, medical assistants and other team members) to organize and prioritize functions necessary for patient care delivery
Attend regional and corporate meetings, trainings, and seminars as needed
Adhere to the Medical Centers policies and procedures and core values
Qualification
Required
Valid Driver's License
Knowledge of Human Anatomy
Competent in Microsoft based Platforms (Word, Excel, Powerpoint, Teams, Outlook)
Ability to travel (drive) throughout the territory during the day
Hard-working with a strong work ethic and willingness to learn
Preferred
B.A or B.S. Degree
Background or experience in healthcare, sports medicine, physical therapy, or athletic training
Benefits
Monthly expense reimbursement for all eligible expenses.
Monthly Bonus/Commission opportunity upon review.