Drexel University · 2 days ago
Patient Service Representative
Philadelphia, PA
Full-time
Onsite
New Grad, Entry LevelDrexel University is seeking a Patient Service Representative responsible for patient registration, insurance verification, and appointment scheduling. The role involves managing patient appointments, collecting payments, and providing customer service both in person and over the phone.
Higher Education
Responsibilities
Manages all aspects of patient appointments, including but not limited to scheduling, pre-registration, insurance verification, checking in and checking out patients, collecting copayments
Greets patient, on the phone or in person, and obtains, verifies, updates and compiles all registration, demographic and insurance information
Answers telephone and provide information regarding fee services, appointments, insurance information and payment concerns
Enters patient charges into computerized billing system including, but not limited to, recording the information, collecting payments, completing insurance papers and recording charges, payments and adjustments
Cross-trained in various processes, such as: Central Check In, Registration, Suite 5- Specialty Services, Appointment Center, Pre-Registration, External and offsites
Provides relief coverage, as needed
Other duties as assigned
Qualification
Required
Minimum of HS Diploma or GED
Minimum of experience in a clerical position or equivalent formal training
Experience with medical insurance and medical terminology
Experience in a clerical position or equivalent formal training
Excellent customer service skills
Ability to handle multiple tasks simultaneously while maintaining a friendly and cheerful demeanor
Strong computer skills, including Microsoft Office (Word, Excel, PowerPoint, Outlook) and Electronic Health Records
Excellent verbal and written communication skills
Available to work evenings
Company
Drexel University
Drexel is an academically comprehensive and globally engaged urban R1 research university, known for the nation’s premier co-operative education program.
Founded in 1891
10001+ employees
H1B Sponsorship
Drexel University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (31)
2024 (34)
2023 (36)
2022 (39)
2021 (32)
2020 (24)
Funding
Current Stage
Late StageLeadership Team
Larry Keiser, PhD
Co-Founder: Education, Learning and Brain Science (E-LaBS) Research Collaborative
Tamara Galoyan
Co-Director & Co-Founder, Education, Learning, and Brain Sciences (E-LaBS) Research Lab
Recent News
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2023-09-27
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