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United Way · 16 hours ago

IT Infrastructure Engineer

Alexandria, VA

Full-time

Hybrid

Mid, Senior Level

$92K/yr - $101K/yr

5+ years exp

United Way Worldwide is dedicated to making a difference in the world, and they are seeking an IT Infrastructure Engineer to ensure the reliability, security, and efficiency of their IT infrastructure. This role involves managing systems, networks, Microsoft 365, and emerging technologies while focusing on security and user support.

EducationHealth CareNon Profit

Responsibilities

Administer and support Microsoft 365 services including Exchange Online, SharePoint, Teams, OneDrive, and Intune

Helps design, configure, and maintain network infrastructure including routers, switches, firewalls, and VPNs

Manage Windows servers, both on-premises and in cloud environments (AWS, Azure)

Maintain core infrastructure services such as Active Directory, DNS, DHCP, and Group Policy

Implement and manage security protocols including endpoint protection, patching, identity management, and threat detection

Support and integrate AI tools and platforms to enhance IT operations and staff productivity

Automate routine tasks using scripting tools (e.g., PowerShell, Python)

Monitor system performance and resolve technical issues across infrastructure layers

Participate in disaster recovery planning, testing, and documentation

Collaborate with program teams to ensure technology supports mission delivery

Maintain clear documentation of systems, configurations, and procedures

Qualification

Microsoft 365 administrationNetwork infrastructure managementCybersecurity best practicesAI tools familiarityWindows server managementRoutingSwitchingCommitment to learningService mindsetProblem-solving skillsCommunication skillsCollaborative work