The Yurconic Agency · 1 week ago
Personal Lines Account Manager
Williamsport, PA
Full-time
Onsite
Mid Level
3+ years expThe Yurconic Agency is a family-owned insurance provider focused on serving the Greater Lehigh Valley community since 1969. They are seeking a Personal Lines Account Manager to deliver exceptional service to clients by managing personal insurance accounts, serving as the primary point of contact for policy servicing, client education, and issue resolution.
Insurance
Hiring Manager
Dani Rappenecker
Responsibilities
Provide exceptional customer service to personal lines clients via phone, email, and in-person interactions
Educate clients on coverage options and recommend appropriate policy changes
Respond to client inquiries and resolve service-related issues promptly and professionally
Handle policy changes, endorsements, billing inquiries, renewals, and cancellations
Maintain accurate and organized client records in the agency management system
Ensure all documentation and communications are properly recorded
Collaborate with producers and underwriters to ensure timely and accurate policy servicing
Coordinate with carriers to facilitate smooth processing of client needs and policy changes
Other duties as assigned
Qualification
Required
High School Diploma required
Minimum of 3 years of personal lines insurance customer service experience
Current Pennsylvania P&C License required
Strong communication and interpersonal skills to effectively interact with clients and team members
Ability to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced environment
Detail-oriented with strong organizational skills and the ability to work both independently and collaboratively
Preferred
Working knowledge of AMS360 and ImageRight highly desired; will consider other agency management systems
Proficiency with MS Office Suite, document management software, and carrier proprietary platforms
Benefits
Competitive Compensation
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
Company
The Yurconic Agency
You can't get too much of a good thing.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Colleen Driscoll
COO
Company data provided by crunchbase