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WIDIA · 8 hours ago

Manager Quality-China

Orwell, OH

Full-time

Onsite

Mid, Senior Level

5+ years exp

Kennametal Inc. is an industrial technology leader with over 80 years of experience, delivering productivity through materials science and tooling solutions. The Manager Quality role is responsible for overseeing the quality department's compliance with the Quality Management System, ensuring customer satisfaction, and leading the development of the quality team members.

IndustrialIndustrial EngineeringIndustrial ManufacturingManufacturing

Responsibilities

Approve on-time 8D’s to customers after quality events which impact customers. Identify projects for continuous improvement and work with cross-functional team to execute. Job may require frequent contact with customer personnel to align responses and drive customer intimacy

Utilize MRB process to drive problem solving to prevent recurrence on major issues. Identify projects for continuous improvement and work with cross-functional team to execute

Maintain policies, procedures, control plans, failure catalogs, audits, metrology, et al, in a way that fosters an atmosphere of compliance on campus and continually improves customer satisfaction and quality financial performance

Ensures team is engaged so that risks are identified and mitigated ahead of launch for newly developed product or process or product changes on the campus

Ensures an effective organizational structure and sufficient staffing for the quality department on the campus. Leads the day-to-day activities of the quality team and promotes a culture of quality ownership among all cross-functions on the campus through strategic development and communication

Maintain the Quality Management System (ISO 9001) of the site. Engage with regional and global QMS leadership to ensure conformance to business segment & corporate procedures

Shares in the overall improvement metrics of the site to ensure quality targets are not sacrificed and a joint effort is made toward resource optimization and utilization

Identifies & supports training initiatives for work force on the campus – in and out of quality department

Supports regional and global strategic quality initiatives on the campus

Approve and execute (LPA) product & process audits aimed to drive standardization of jobs. The ability to communicate and coach closure of process and inspection non-conformances is required

Facilitate on-time response to customer complaints through approving 8D’s generated by a cross-functional team led by a quality engineer. Diagnose top level causes of customer complaints to drive continuous improvement efforts on the campus and project manage with the cross functional team to ensure execution. Personal leadership of high impact customer complaints may be required

Facilitate root cause and corrective action for high impact scrap events coming from the MRB process. This can include events which did not go through the MRB process

Qualification

Quality Management SystemISO 9001SAPSix SigmaASQ CertificationCQEMeasurement DevicesCore ToolsCommunication Skills

Required

Must have excellent written and verbal communication skills

Must be able to use required computer software including but not limited to SAP, Microsoft Office

5-8 years of quality manager experience required

Requires Bachelors Degree or equivalent industry experience

Knowledge of ISO standards and requirements

Must be able to use gages and measurement devices that determine compliance to drawing and product specifications. Must be able to retrieve and interpret drawings & specifications

Must be able to read and understand insert identification chart, routings and operating procedures. Must be able to determine insert defect criteria with product engineering

Applies experience and skills to complete assigned work within own area of expertise (core tools)

Works within standard operating procedures and/or scientific methods