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First Community Bank · 1 day ago

Teller

Columbia, SC

Full-time

Onsite

New Grad, Entry Level

$15/hr - $16/hr

First Community Bank is seeking a Teller to provide quality transactions and efficiency to customers who prefer personal interaction with the Bank. The role involves processing basic teller transactions, resolving customer issues, and supporting team sales processes.

BankingCommunitiesFinancial ServicesFinTech

Responsibilities

Ensure accurate and timely processing of basic teller transactions such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within approval limit or obtaining authorization as needed, issuing official checks, taking large commercial deposits, cash advances, etc

Balance daily work in accordance with established Bank policies and procedures

Handle proportionate volume of work based on banking office demands to include WebCapture

Resolve customer issues and problems in a professional manner or refer to appropriate staff to guarantee customer satisfaction and retention

Support team sales process by identifying and acting upon customer needs or by making the appropriate referral. Participate in team and individual sales goals

Follow bank policies and procedures, security guidelines, and comply with all federal, state and local regulations

Opportunity for cross-training for Customer Service Representative and Teller Supervisor functions

Qualification

Cash handling experienceCustomer service skillsBasic math calculationsEffective communicationProblem-solving skillsMulti-taskingPC proficiencyTeamwork