OU Health ยท 21 hours ago
Manager Network Services (onsite)
Oklahoma City, OK
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expOU Health is seeking a Manager for their Network Services within the Information Systems department. This role is responsible for managing the Network Operations Center (NOC) team to ensure the availability and performance of network and systems infrastructure in a 24/7 environment.
Health CareHealth DiagnosticsHospitalMedicalNursing and Residential CareOncology
Responsibilities
Developing, maintaining, supporting, and optimizing key functional areas, particularly in the support of network and systems infrastructure and data center operability
Schedule and direct activities to resolve hardware, routing and software problems in a timely and accurate fashion
Responsibility for Incident Management, Problem Management, Monitoring Response, and Reporting/Metrics that are a result of the monitoring of the systems and networks
Ensure the hiring, oversight, organization, and motivation of all the team members of the NOC
24/7 responsibility for network (voice and data) and systems availability
Build, develop, and lead team of technical NOC resources
Ensure processes and resources are aligned towards achieving committed SLAs and KPIs
Proactive communication on network and systems health, impacts, executive escalations, and other critical analysis to Management and key stakeholders
Build, develop, and lead problem management process to ensure long-term systems and network performance and stability
Define processes and controls providing on-call support
Provide guidance and assistance to network operations to maintain availability and performance of network services at the highest possible levels
Establish and Maintain key relationships with strategic suppliers such as Tierpoint, Cisco and Cox
Lead recovery team for Network Outages and prepare post-mortem root-cause-analysis
Drive a continuous improvement environment
Act as the point of contact in the NOC for all inquiries from Senior Leadership and other Managers; Consult and advise staff and leadership as necessary
Manage special projects and initiatives as assigned
Performs other duties as assigned
Qualification
Required
Bachelor's degree required with qualifications in Computer Science, Electrical Engineering, Telecommunication Engineering, Information Technology or related fields
10 years related experience with 3 to 5 years of progressive leadership required
Ability to acquire within 12 months of hire, or maintain at least one of the following certifications: Cisco Certified Network Associate (CCNA), Cisco Certified Networking Professional (CCNP), CompTIA Network+, CompTIA Security+, VMWare Certified Technical Associate - Network Virtualization (VCTA-NV), ISACA Certified Information Security Manager (CISM), IT Infrastructure Library Foundation Certification (ITIL 3.0)
Preferred
Masters degree preferred
Benefits
PTO
401(k)
Medical and dental plans
Many more
Company
OU Health
OU Health offers dental, dermatology, cancer care, adult, diabetes, geriatrics, pediatrics, and a wide range of health care services.
10001+ employees
H1B Sponsorship
OU Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2023 (1)
2022 (7)
2021 (3)
Funding
Current Stage
Late StageLeadership Team
Richard Lofgren
President and Chief Executive Officer
Recent News
The Journal Record
2025-09-23
2025-09-12
The Journal Record
2025-08-29
Company data provided by crunchbase