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Curana Health · 15 hours ago

Practice Manager

Austin, TX

Full-time

Onsite

Mid Level

Curana Health is a national leader in value-based care, dedicated to improving the health and dignity of older adults. The Practice Manager plays a pivotal role in overseeing clinic operations, managing staff, and ensuring regulatory compliance while enhancing the patient experience.

Hospital & Health Care

Responsibilities

Recruit, hire, and train clinical support staff

Schedule staff shifts and manage payroll

Provide ongoing supervision, support, and performance evaluations

Foster a positive work environment conducive to teamwork and professional development

Manage according to budget, ensuring efficient resource allocation for engagement events at communities

Ensure smooth clinical operations by coordinating patient flow, appointment scheduling, and room utilization

Interdepartmental collaboration with Clinical Operations to ensure cohesive operations

Maintain electronic health records (EHR) systems and ensure data accuracy and confidentiality

Implement and enforce clinic policies and procedures to uphold quality standards and regulatory compliance

Monitor patient satisfaction levels and implement strategies to enhance the patient experience

Address patient concerns and complaints in a timely and professional manner

Coordinate with clinical staff to optimize patient care processes and minimize wait times

Oversee the implementation of patient education initiatives and preventive care programs. Ensure clinical support staff is integrated into our community's activities and promoting patient engagement

Stay updated on healthcare regulations, accreditation standards, and compliance requirements

Ensure adherence to HIPAA regulations and other privacy laws governing patient information

Qualification

Healthcare administrationHealthcare billingCodingElectronic health records (EHR)Leadership skillsRegulatory compliance knowledgeOrganizational skillsProblem-solving abilitiesInterpersonal skillsEffective communicationAdaptability

Required

High school diploma or equivalent

Previous experience in healthcare administration or management, preferably in a primary care setting

Strong leadership and interpersonal skills, with the ability to motivate and mentor staff

Proficiency in healthcare billing and coding processes and knowledge of insurance regulations

Familiarity with electronic health record (EHR) systems and healthcare IT applications

Excellent organizational and problem-solving abilities, with attention to detail

Knowledge of regulatory requirements and standards governing healthcare practices

Effective communication skills, both verbal and written

Ability to adapt to changing priorities and work well under pressure

Company

Curana Health

A national leader in value-based care, Curana Health is on a mission to improve the health, happiness, and dignity of older adults across the country.

Founded in 2021