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CBRE · 1 day ago

Community Manager

Minneapolis, MN

Full-time

Onsite

Entry Level

$31.25/hr - $33.65/hr

2+ years exp

CBRE is the world’s largest commercial real estate services and investment firm, and they are seeking a Community Manager to activate the building and foster a sense of community among tenants. The role involves coordinating tenant events, managing amenities, and ensuring excellent customer service to enhance tenant experiences.

CommercialFinancial ServicesProperty DevelopmentReal Estate

No H1B

Responsibilities

Maintain Conference Center/Golf Simulator/Lounge schedule, assist users with understanding of various options available and document feedback, monitor cleaning, AV equipment, furniture, etc

Communicate room set-ups to building engineers/porters and ensure they are completed per the tenant’s instructions; monitor meetings for no-shows and cancelations and communicate accordingly

Serve as the central point of contact for programming in common areas and amenity space. Help support the tenant relations program for the building

Coordinate and present event ideas/calendars to the management team; create budget for tenant events and other programming in amenities areas; management’s goal is to have monthly tenant events or seminars

Leverage knowledge and passion for event planning and community building to create memorable experiences for our tenants

Work collaboratively with the Management team to ensure customer service excellence

Maintain calendar of tenant lease anniversaries, life events and execute holiday gift programs

Procure vendors, equipment, and giveaways for events/programs such as caterers, live entertainment, etc

Assist with seasonal programming and décor as required

Maintain accurate information on directories and other building publications

Order supplies for amenities areas as approved by management

Create advertisements for tenant events (22x28 signage and digital signage throughout the building) and other programming for various media platforms (electronic directory, email, print, or other signage.) Creating, editing, and designing print and digital marketing materials for building events and announcements, including flyers, e-mails, signage, newsletters, and other marketing collateral

Send update emails to tenants as well as monthly newsletters

Work with our engineering, janitorial and security teams by helping tenants via the work order system

Updating the building website and Host app with various information as it becomes available

Support the day-to-day operations of the building by submitting Approved Activity Reports etc

Notary service if possible

Other items requested by Management office

Qualification

Event planningCommunity buildingMicrosoft OfficeOrganizational skillsVendor managementProblem-solvingCommunication skills

Required

High School Diploma or GED with 2-3 years of job-related experience

An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required

Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval

Ability to explain detailed and complicated information within the team in a clear and concise manner

Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc

Strong organizational skills with a robust inquisitive mindset