Momentum · 11 hours ago
Solutions Design Engineer II
AL
Full-time
Hybrid
Mid Level
3+ years expMomentum Telecom Inc is a leading global provider of managed cloud communications services to medium and large enterprise customers. The Solutions Design Engineer II will play a key role in supporting sales and renewal efforts for Hosted Voice and Network service offerings, focusing on designing solutions that meet customer needs and ensuring a superior customer experience.
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Responsibilities
Analyze customer requirements and understand how Momentum services can be applied to meet these needs and solve their problems
Design solutions for the customer that meet their business applications as well as assure protected circuit design, disaster recovery applications, appropriate bandwidth for future growth, etc
Translate complex technical design requirements into information that customers can understand and respond to
Stay abreast of competitive landscape and emerging technologies to best position Momentum in the marketplace
Respond to requests for bids and proposals by providing fully documented technical solution (with diagrams) that clearly outline all technical components of solution
Collaborate with implementation teams to complete all required elements of engineering study for all new sales opportunities
Work with outside equipment vendors to ensure most cost effective methods are used in design of all new projects
Assure Momentum and customer installation readiness
Provide support to resolve complex technical issues with voice and data deployments
Train resellers and end users on the operation of advanced systems and tools
Assist with redesign of existing networks and voice systems
Qualification
Required
3+ years in technical engineering/support role in the telecommunications industry (Ideally with ISP, CLEC, ILEC, VAR, or MSO), including minimum of 3 years in position working directly with customers
3+ years installing routers and switches
1-3 years of previous experience as a Solutions Design Engineer and/or Account Management
Excellent verbal and written communicator with ability to explain technical concepts in simple and understandable terms to a layperson
Results driven with focus on goal achievement
Ability to create technical designs and diagrams of customer solution
Proficient in MS Excel, MS Word
Must be a team player, able to handle ambiguity, anticipate and react to changes quickly in a fast paced environment
Must demonstrate ability to utilize Salesforce within 3-6 months of hire
Must be able to demonstrate proficiency in utilizing Momentum Telecom products and services within 6 months of hire
Must be able to work independently with little supervision
Adherence to Momentum policies on ethics and integrity
25% out of the office meeting with customers; must have a car and valid driving license. Must be willing to travel on a routine basis via various modes of transportation (car, airplane, etc.). Employee must be available to work nights and weekends as required
Preferred
B.S. Degree in related field (computer science or engineering preferred) or relevant experience
CCDA/CCNA
Preferred experience with following: Network Design, Hosted VoIP, Router and switch configuration, MAN technologies & designs including- T-1's, DS-x, OC-x, WDM, and Ethernet, Internet Technologies, Functionality & Services, Business Continuity/Disaster Recovery concepts, Networking Protocols (with an emphasis on Layers 1,2, & 3), CPE (voice & data), Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN)
Company
Momentum
We unleash human momentum with collaboration, connectivity, and communications technology.
501-1000 employees
H1B Sponsorship
Momentum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (1)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$37.57MKey Investors
Court Square Capital Partners
2018-03-12Private Equity
2015-10-15Series Unknown· $0.05M
2013-12-20Series Unknown· $27.52M
Leadership Team
Todd Zittrouer
CEO
Scott Helms
SVP Advanced Services & CISO
Recent News
Channel Futures
2024-01-19
Company data provided by crunchbase