Discovery Land Company · 1 week ago
Rhoze Retail Lead
La Quinta, CA
Full-time
Onsite
Entry, Mid Level
$22/hr - $24/hr
1+ years expDiscovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts. The Madison Club is seeking a Retail Lead responsible for driving excellence in customer service while overseeing daily shop operations, staff oversight and training, and visual merchandising.
Commercial Real EstateReal EstateReal Estate Investment
Responsibilities
Build and maintain rapport with members and guests; provide expert styling advice based on regional fashion trends and brand knowledge
Collaborate with the Retail Manager to monitor and drive sales to meet monthly revenue budgets through proactive floor rotations, receipt flow management, and scheduled retail events and trunk shows
Oversee all POS transactions, including markdowns and employee discounts, ensuring strict adherence to company procedures
Uphold premium packaging standards, incorporating personalized touches such as gift-wrap and handwritten thank-you notes
Support the Retail Manager with monthly physical inventory counts
Actively monitor and manage inventory shrink for both retail and swag merchandise
Monitor bestsellers and core stock items regularly and communicate fill-in needs to Retail Manager
Assist the General Manager and Retail Manager with special requests and VIP swag orders
Maintain inventory for all retail essentials, including tagging supplies, office supplies and premium packaging
Establish and enforce clear protocols for employee purchases
Qualification
Required
1–3 years of experience in retail operations and high-end customer service
Basic understanding of boutique, and specialty retail, specifically within hospitality or private club environments
Competency in Microsoft Office, with an emphasis on Excel for inventory tracking and reporting
Exceptional interpersonal skills with the ability to build rapport and sell in a luxury setting
Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members
Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands
Ability to work in a team environment
Ability to stay calm and focused during the busiest of times
Ability to work Weekends, Holidays, Music Festival Month
Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds
Preferred
Ability to read, write, speak, and understand English; additional languages preferred
Benefits
Medical, Dental, and Vision Benefits (Full-Time Year-Round Only)
401k Contribution (Full-Time Year-Round Only)
Paid Time Off and Paid Holidays (Full-Time Year-Round Only)
Employee Meals, Referral Incentives, and Recognition Programs
Holiday Pay
Professional development and upward mobility opportunities
Work-Family Culture
Company
Discovery Land Company
Discovery Land Company is a real estate company specializing in luxury residential private club communities and resorts.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$17.35M2017-03-22Series Unknown· $17.35M
Leadership Team
Michelle Ngo
Chief Financial Officer
Schuyler Joyner
Partner
Recent News
2026-01-20
2025-11-05
Company data provided by crunchbase