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Live! Hospitality & Entertainment · 3 days ago

Employee Relations Specialists

Baltimore, MD

Full-time

Onsite

Senior Level, Lead/Staff

$100K/yr - $110K/yr

8+ years exp

Live! Hospitality & Entertainment is seeking an Employee Relations Specialist to conduct independent investigations of HR-related concerns. The role involves preparing investigation reports, collaborating with stakeholders on resolutions, and providing insights to improve workplace culture.

Restaurants

Responsibilities

Conduct independent investigations of HR-related concerns of varying degrees of complexity to thoroughly fact-find, reach investigative conclusions, recommend resolutions and mitigate risk to the business within prescribed timeframes

Prepare clear and concise investigation reports with findings, conclusions, and recommended resolutions, consistent with company standards

Participate in meetings with applicable stakeholders to review investigation findings and debate recommended resolutions

Collaborate with applicable stakeholders to ensure implementation of agreed upon resolutions and necessary follow-up, including, but not limited to, drafting policies, disciplinary memos, and other written materials

Maintain confidentiality and integrity throughout the investigative process

Identify trends and provide insights to executive leadership improve workplace culture and reduce risk

Qualification

Employee relations experienceWorkplace investigationsEmployment lawsAnalytical skillsCommunication skillsOrganizational skillsMS WordMS ExcelMS OutlookMS PowerPointSpanish proficiencyProblem-solvingRelationship buildingAttention to detailSelf-motivated

Required

8-10+ years employee relations experience with at least 3 years primarily focused on workplace investigations, preferably in the hospitality industry

Comprehensive knowledge of related federal, state employment laws/regulations including FLSA, Title VII, ADA, FMLA, and Worker's Compensation

Excellent written, verbal communication, and presentation skills and ability to effectively communicate with all levels of management and across all functional areas, particularly executive levels

Excellent computer skills including MS Word, Excel, Outlook, and PowerPoint

Ability to apply reason and logic to complex situations

Creativity, innovation and the ability to solve problems and generate viable solutions

Ability to build solid relationships at all levels and influence collaborative outcomes, and particularly facilitation skills

Self-motivated and with excellent attention to detail and accuracy

Strong analytical and organizational skills

Consistent demonstration of ownership and accountability (driven to 'do the right thing')

Able to work well in a fast-paced, team-oriented, and intense environment

Able to travel and work nights and weekends, based on the needs of the business

Bachelors degree required

SHRM-CP or equivalent certification