Comcast · 4 days ago
Senior Manager, User Experience
Philadelphia, PA
Full-time
Onsite
Senior Level
7+ years expComcast is a Fortune 50 leader in media and technology, driving innovation to create the world's best entertainment and online experiences. The Senior Manager of User Experience is responsible for overseeing user experience strategy, ensuring business goals align with customer expectations, and improving website usability through user-centric solutions.
InternetTelecommunicationsTVVideoWeb Hosting
Responsibilities
Leads the effort to research and analyze user characteristics and needs through such techniques as user profiling, competitive analysis, contextual inquiries and task analysis
Participates on cross-functional teams to develop user case scenarios that support product requirements
Leads the design and development of innovative user interfaces and interaction styles, which result in improved user productivity, discoverability and simplicity
Manages the effort to prepare for, facilitate and analyze the results of usability tests of the conceptual and detailed designs
Collaborates with several functional areas to ensure the integrity of the design and the translation of the design into a usable product
Develops appropriate design documentation throughout the product lifecycle, including user experience strategy documents, user interface prototypes, user interface specifications, site maps, flow diagrams, wireframes and usability findings reports
Communicates design to all levels of the organization through facilitating design sessions, conducting design walkthroughs and presenting designs to senior management
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Other duties and responsibilities as assigned
Qualification
Required
Bachelor's Degree
7-10 Years of Relevant Work Experience
Leads the effort to research and analyze user characteristics and needs through such techniques as user profiling, competitive analysis, contextual inquiries and task analysis
Participates on cross-functional teams to develop user case scenarios that support product requirements
Leads the design and development of innovative user interfaces and interaction styles, which result in improved user productivity, discoverability and simplicity
Manages the effort to prepare for, facilitate and analyze the results of usability tests of the conceptual and detailed designs
Collaborates with several functional areas to ensure the integrity of the design and the translation of the design into a usable product
Develops appropriate design documentation throughout the product lifecycle, including user experience strategy documents, user interface prototypes, user interface specifications, site maps, flow diagrams, wireframes and usability findings reports
Communicates design to all levels of the organization through facilitating design sessions, conducting design walkthroughs and presenting designs to senior management
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Benefits
Best-in-class Benefits to eligible employees
An array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality
Company
Comcast
Comcast is a media and technology company that provides broadband internet, mobile services, and entertainment platforms. It is a sub-organization of SkyShowtime.
10001+ employees
H1B Sponsorship
Comcast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (705)
2024 (561)
2023 (624)
2022 (750)
2021 (588)
2020 (583)
Funding
Current Stage
Public CompanyTotal Funding
$4.92BKey Investors
California Public Utilities CommissionMassachussetts Broadband InstituteMaine Connectivity Authority
2025-11-13Grant· $3.2M
2024-07-02Grant· $2.69M
2023-04-24Grant· $0.28M
Leadership Team
Neil Smit
President and Chief Executive Officer
Candy Lawson
SVP, Chief Compliance Officer and Senior Deputy General Counsel
Recent News
lightreading
2026-01-17
Company data provided by crunchbase